First time Virgin in The Clubhouse

Well at last my long awaited trip to Mexico has arrived , I go every year but when Virgin started flying the route ( Gatwick - Cancun) I jumped at the chance to fly Virgin , then I started reading all the poor trip reports : (
Anyway with an open mind and hoping for the best I am good to go and thought I would share my ' Virgin , virgins impression'
Travelled to Gatwick a day early as I always do and checked into the Sofitel at north terminal, they let me check in early at 1pm so big thumbs up to them '- they had also emailed me a couple of days previously to confirm that I would get my favourite room when I checked in , which I did,
Concierge then helped me with my two suitcases ( don't ask ...) over to the south terminal to twilight check in ( I had already checked in online on the way to the airport, securing my choice of seat ( 9A) but only managing a pathetic sequence 7 due to the dodgy 3G connection)
Twilight check in was quite busy , I was surprised but the lady that checked me in was professional and friendly and informed me of the dreaded news that my flight VS093 would probably be delayed due to a problem on that day , Monday having a knock on effect for Tuesday . Not the end of the world, and having being forewarned this meant that when my alarm went off I just checked online to see and indeed confirm a new departure time of 2pm , so just went back to sleep for another hour; ):
Really liked the fact that they had told me of this possibility beforehand to enable me to plan ahead, I had also received a text at 1.30 am informing me of the delay- so 10/10 for communication Virgin!
So - this morning manged to control myself in the shopping emporium that is Gatwick south Departures and made my way to the clubhouse, very friendly welcome asked if I had used the clubhouse before and as I had not gave me a friendly but cursory explanation of how and where things were ( didn't matter I had gleaned all the info I needed from my learned friends here on the forum)
So brunch of fruit salad , egg benedict , coffee and of course Buck's Fizz , all delicious and served with a smile y)
Then sauntered over to the spa to see if I could get a manicure ( wasn't particularly bothered if I had a treatment or not so had not bothered to go there first to book) , secured an appointment and then set myself up with a second glass of Bucksfizz and my iPad in the quiet lounge area ( not sure of its official title, but the one with the ' groovy' seats lol) BTW - seem to have an excellent wifi connection here , it was pathetic over in the' cafe' area but great here .
To summarise so far , a shame about the delay - but things happened and as communication was good this has not had an poor impact on me at all.
Clubhouse - smaller than I. Thought but thankfully very quiet, friendly staff if a little dippy ( observed several people get wrong orders / missed drinks etc, mine by the way were always right )
Spa - fitted mei in ,asked all the right questions and were friendly , so far so good .
Soon to have my first flight on Virgin , First time upper class and first time on a 747 so will let you know how it all goes after the flight
Anyway with an open mind and hoping for the best I am good to go and thought I would share my ' Virgin , virgins impression'
Travelled to Gatwick a day early as I always do and checked into the Sofitel at north terminal, they let me check in early at 1pm so big thumbs up to them '- they had also emailed me a couple of days previously to confirm that I would get my favourite room when I checked in , which I did,
Concierge then helped me with my two suitcases ( don't ask ...) over to the south terminal to twilight check in ( I had already checked in online on the way to the airport, securing my choice of seat ( 9A) but only managing a pathetic sequence 7 due to the dodgy 3G connection)
Twilight check in was quite busy , I was surprised but the lady that checked me in was professional and friendly and informed me of the dreaded news that my flight VS093 would probably be delayed due to a problem on that day , Monday having a knock on effect for Tuesday . Not the end of the world, and having being forewarned this meant that when my alarm went off I just checked online to see and indeed confirm a new departure time of 2pm , so just went back to sleep for another hour; ):
Really liked the fact that they had told me of this possibility beforehand to enable me to plan ahead, I had also received a text at 1.30 am informing me of the delay- so 10/10 for communication Virgin!
So - this morning manged to control myself in the shopping emporium that is Gatwick south Departures and made my way to the clubhouse, very friendly welcome asked if I had used the clubhouse before and as I had not gave me a friendly but cursory explanation of how and where things were ( didn't matter I had gleaned all the info I needed from my learned friends here on the forum)
So brunch of fruit salad , egg benedict , coffee and of course Buck's Fizz , all delicious and served with a smile y)
Then sauntered over to the spa to see if I could get a manicure ( wasn't particularly bothered if I had a treatment or not so had not bothered to go there first to book) , secured an appointment and then set myself up with a second glass of Bucksfizz and my iPad in the quiet lounge area ( not sure of its official title, but the one with the ' groovy' seats lol) BTW - seem to have an excellent wifi connection here , it was pathetic over in the' cafe' area but great here .
To summarise so far , a shame about the delay - but things happened and as communication was good this has not had an poor impact on me at all.
Clubhouse - smaller than I. Thought but thankfully very quiet, friendly staff if a little dippy ( observed several people get wrong orders / missed drinks etc, mine by the way were always right )
Spa - fitted mei in ,asked all the right questions and were friendly , so far so good .
Soon to have my first flight on Virgin , First time upper class and first time on a 747 so will let you know how it all goes after the flight
