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web site - again

PostPosted: 27 Mar 2013, 01:15
by tugpilot
The website - I really think it is a priority for the new CEO. It just isn't up to date.

Just roaming around prior to my flight on VS 354 on Sunday- this flight is still not mentioned on the pdf with regard to UC meal service after almost six months of operation.

Oh and the meal service still mentions replacement of the Orville and Wilbur condiment pots when in fact - they are back aren't they.


Not good enough if VS thinks it is a global carrier! more like a village shop really

Re: web site - again

PostPosted: 30 Mar 2013, 13:32
by joeyc
Lol, I have been trying to login to FC for the past hour and the site keeps crashing on me :(

You are quite right, they need to get their act together and prioritise the completion of this 'upgrade'.

A village shop would never stand for this 8D

Re: web site - again

PostPosted: 30 Mar 2013, 13:42
by Petmadness
Very true Joey! I have been trying to work out how to check a fare out of LHR to SFO and then return from LAS to LHR...there used to be a multi-city link to click but...POOF it's gone :0 :0

Re: web site - again

PostPosted: 30 Mar 2013, 15:01
by at240
Petmadness wrote:Very true Joey! I have been trying to work out how to check a fare out of LHR to SFO and then return from LAS to LHR...there used to be a multi-city link to click but...POOF it's gone :0 :0

Click 'More options' on the new form and you get redirected to the old one where you can do an open-jaw booking. :)

Re: web site - again

PostPosted: 30 Mar 2013, 15:33
by Petmadness
at240 wrote:
Petmadness wrote:Very true Joey! I have been trying to work out how to check a fare out of LHR to SFO and then return from LAS to LHR...there used to be a multi-city link to click but...POOF it's gone :0 :0

Click 'More options' on the new form and you get redirected to the old one where you can do an open-jaw booking. :)


Thanks AT..as the Meerkats would say...Simples :D :D

Oh and on this occasion I would like to apologise to VS IT ):

Re: web site - again

PostPosted: 30 Mar 2013, 15:46
by joeyc
Petmadness wrote:Oh and on this occasion I would like to apologise to VS IT ):


Never apologise to VS IT.... they may become complacent thinking they are doing something right ii)

Still cannot login to my FC account so I have had to go through my BA exec club account to do some shopping.. more avios for me I guess :P

Re: web site - again

PostPosted: 30 Mar 2013, 17:12
by Martin
I can't get in to my FC account either.
(In fact I came on here to check to see if it was down - V-Flyer is always reliable :)) It seems the VS website has been down for a while. Just tried on another computer and another browser to make sure.
I have just bought some flights with other airlines (AA and Air Canada) and quite apart from the service in the air, Virgin's website is a very poor reflection of their company. I hope the CEO does look at it. And soon!

My wife's laptop with Chrome gave this message:

site-down.jpg
SSL Error

Re: web site - again

PostPosted: 30 Mar 2013, 17:16
by Penny_L
its fine for me, had no problems today

Re: web site - again

PostPosted: 30 Mar 2013, 17:17
by joeyc
Hi Martin, yep seeing something similar in safari - some of the site is open, but it seems the login and "secure" areas are down... probs just a security update after recent cyber attacks :?

BA exec login was down this morning too (back up now though), they had the courtesy to give a message saying security updates - VS not so courteous :P

Re: web site - again

PostPosted: 30 Mar 2013, 17:46
by Martin
Hi Joey, I see the VS site is now back up too.

Re: web site - again

PostPosted: 30 Mar 2013, 17:50
by David
Lol

Just logged in and got " Good Morning Manchester, our flights to Manchester start today"

Oh dear ....... :P think they been playing with my time machine :D

David

Re: web site - again

PostPosted: 30 Mar 2013, 17:57
by Blacky1
Just got into my FC acc after trying most of the day

Re: web site - again

PostPosted: 30 Mar 2013, 18:25
by joeyc
David wrote:Oh dear ....... :P think they been playing with my time machine :D


You gave VS your time machine????? :0 :0 :0 :0 :0 :0

Noooooooo!!!!!!!! :P

Re: web site - again

PostPosted: 02 Apr 2013, 21:32
by MoJoJo
Whole site appears to be down

Re: web site - again

PostPosted: 02 Apr 2013, 21:39
by Petmadness
jwoodley wrote:Whole site appears to be down


Sure is v( Thought it was my broadband as I had just got off the phone from Sky about a slow connection.

Maybe it's something to o with the fabulous VS IT updating the flight status page to include Little Red flights :?

Re: web site - again

PostPosted: 02 Apr 2013, 22:14
by MoJoJo
Well at least they've put up a page acknowledging there is an issue

Re: web site - again

PostPosted: 03 Apr 2013, 03:16
by International Hitman
Website still down at 03.00am

Re: web site - again

PostPosted: 03 Apr 2013, 20:28
by Penny_L
Petmadness wrote:
jwoodley wrote:Whole site appears to be down


Sure is v( Thought it was my broadband as I had just got off the phone from Sky about a slow connection.

Maybe it's something to o with the fabulous VS IT updating the flight status page to include Little Red flights :?


Looks like you were right

The Flight Status tool for Virgin Atlantic Little Red (UK domestic) will be available from the 3rd April 2013