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Virgin flying club account showing closed

PostPosted: 13 Aug 2013, 17:48
by Hobbit1
Been trying to log into my account keeps saying account is closed can't see why this has happened as we are due to fly VA in October and the account gets loaded every month with miles. Waiting for response from VA any ideas anyone

Re: Virgin flying club account showing closed

PostPosted: 13 Aug 2013, 17:57
by Darren Wheeler
Mines working so not a general thing.

Others have reported similar problems when their account was under investigation by FC. A few days later it was returned to active.

Re: Virgin flying club account showing closed

PostPosted: 13 Aug 2013, 19:49
by Hobbit1
Got a reply from Va no explanation but said account is now active again