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Return flight not showing on my manage my booking

PostPosted: 06 Jan 2014, 16:45
by redscouse
Hi, I've just logged on to manage my booking site with virgin Atlantic and it's only my outbound flight showing, no sign of return flight at all.anybody got any ideas why ?
Thanks nicki

Re: Return flight not showing on my manage my booking

PostPosted: 06 Jan 2014, 19:54
by Nicksp
The wonders that is Virgin IT have a system that means sometimes it doesn't show your booking, or a leg of it, if it isn't a simple booking (ie has a connection or some feature on it such as a sky cot). Best to call up Virgin and just confirm..

I actually run some IT for a major company and sometimes just want to call them up and say give me the bloody job and I'll fix it!

Re: Return flight not showing on my manage my booking

PostPosted: 06 Jan 2014, 20:15
by mitchja
It might just be something as simple as a slight departure or arrival time change. If you ring VS, they should be able to refresh it for you.

Re: Return flight not showing on my manage my booking

PostPosted: 07 Jan 2014, 21:06
by redscouse
Thank you rang virgin and it's because return leg is booked under different ref number!!