Page 1 of 1

How long for upgrade miles to be debited?

PostPosted: 30 Apr 2014, 15:40
by olisones
Hi all,

Upgraded to UC from PE on Sunday but it seems my 12500 miles haven't been debited yet. Do these sometimes take a while to come off your account?

Thanks!

Re: How long for upgrade miles to be debited?

PostPosted: 30 Apr 2014, 16:17
by MoJoJo
Normally I see them come off pretty much instantly

Re: How long for upgrade miles to be debited?

PostPosted: 30 Apr 2014, 16:19
by olisones
Hmm. That's strange. I'll keep an eye out. I certainly don't want to be disingenuous to VS!

Re: How long for upgrade miles to be debited?

PostPosted: 30 Apr 2014, 19:54
by Bretty
Has your e-ticket been reissued yet? If not and if it's been 72 hours since you made the call, call again to check it.

Re: How long for upgrade miles to be debited?

PostPosted: 30 Apr 2014, 19:58
by sf
In my experience it happens when the flight is ticketed. In straightforward bookings (e.g. book a reward flight through the website) that's pretty much straight away. In the past when I've tried to upgrade or change an existing booking then it's been referred to a different department for ticketing, and both the extra cash & miles have taken a few days to be debited, and likewise I've had to wait that time for the revised e-ticket to be sent.

Re: How long for upgrade miles to be debited?

PostPosted: 30 Apr 2014, 20:03
by olisones
Nothing has come through yet ticket-wise. Although the flight was taken on Sunday and the extra tax has already come off my CC. I'll get in touch!

Re: How long for upgrade miles to be debited?

PostPosted: 01 May 2014, 09:40
by northernhenry
olisones wrote:Nothing has come through yet ticket-wise. Although the flight was taken on Sunday and the extra tax has already come off my CC. I'll get in touch!


I'd await your ticket being reissued then if still the same..... :w ][|)