Page 1 of 1

£25.00 to select your seat now?

PostPosted: 20 May 2014, 12:00
by AG
Hi all,

We booked our flight from LHR to SF last November and are flying on 6th September 2014.

I know I can't select my seats until 25th June BUT, have heard from Virgin that I have to pay £25 per person ?

is this right?
Has anyone had to pay yet?

It certainly wasn't a chargeable service when we booked out flights so feel a bit put out!

Thanks all
Anne

Re: £25.00 to select your seat now?

PostPosted: 20 May 2014, 12:03
by MoJoJo
You will not need to pay as made your booking before 16th December

Full details here https://www.virgin-atlantic.com/gb/en/m ... nment.html

Re: £25.00 to select your seat now?

PostPosted: 20 May 2014, 12:06
by AG
Thanks MoJo.... that's what I thought but the guy on the phone was adamant it was chargable

Gonna try and find it on website again so I have proof :-)

Re: £25.00 to select your seat now?

PostPosted: 20 May 2014, 12:09
by MoJoJo
Link posted above ;-)

Re: £25.00 to select your seat now?

PostPosted: 20 May 2014, 12:17
by AG
On no, I've just checked what class I'm in and it's 'N'
and return from LAX is 'X'

wonder if this makes a difference?
I used a few airmiles to pay for flight but don't see why that would make a difference?

Thanks for the link :-)

Re: £25.00 to select your seat now?

PostPosted: 20 May 2014, 12:25
by MoJoJo
That will not make any difference as you booked before they announced the new seating rules

Re: £25.00 to select your seat now?

PostPosted: 20 May 2014, 12:26
by AG
Right, I'm on the official 'warpath' :-)

thanks MoJoJo

Re: £25.00 to select your seat now?

PostPosted: 20 May 2014, 13:48
by Fuzzy14
British Airways now charging £33 for a middle row and £37 for a window seat.

Re: £25.00 to select your seat now?

PostPosted: 20 May 2014, 14:28
by gumshoe
Fuzzy14 wrote:British Airways now charging £33 for a middle row and £37 for a window seat.


That's in WT+ I believe (though of course seat requests in PE on VS will still be free).

For WT it's £26 for a middle row or £30 for a window row.

Re: £25.00 to select your seat now?

PostPosted: 20 May 2014, 21:29
by AG
Hmmm, I've just re-read the select seat info and it's pretty confusing to be honest

I think, you can only select your seat free of charge at check in..and not 60 days before departure.. But feel free to correct me

We're travelling economy N class outward to SF and booked in November

Re: £25.00 to select your seat now?

PostPosted: 20 May 2014, 21:35
by gumshoe
Seat requests for all flights after August 24th, in all classes, open on June 25th.

At that point most economy passengers will have to either pay £25 or wait until check in to choose a seat for free.

You, however, won't have to pay as you booked before Dec 16th and you should be able to request seats on June 25th.

The current T-60 system is only in operation until June 24th, then it goes.

At least that's the theory.

Re: £25.00 to select your seat now?

PostPosted: 20 May 2014, 21:47
by AG
Thanks gumshoe. Yeah, the 25th June date I get but it's the below paragraph that's a little misleading.... In one way they said free of charge to select your seat then they say it's chargeable... I've attached the paragraph. :?


The way you choose your seat is changing...

We know how important choosing a seat is to you and over the last couple of years we’ve been working hard and investing in ways to improve the process.
If you are in Upper Class, Premium Economy, Economy booked in Y or B class, a Flying Club Gold member or you made a confirmed booking on or before 16 December 2013, you will be exempt from any charges for selecting your seat.
From 25 June, all Economy customers will be able to select seats free of charge at check in but for those customers wanting to assign a seat before this time, the service will be available for a fee.

This means that until 25 June, all customers will be able to select their seats free of charge from 60 days before flight departure.

From 25 June, seats will be available to select from time of booking up to 336 days before departure.


Charges will apply to all routes (except London Heathrow to Tokyo

Re: £25.00 to select your seat now?

PostPosted: 20 May 2014, 22:04
by gumshoe
Yes it is very confusing but as far as you're concerned this is the key paragraph:

AG wrote:If you are in Upper Class, Premium Economy, Economy booked in Y or B class, a Flying Club Gold member or you made a confirmed booking on or before 16 December 2013, you will be exempt from any charges for selecting your seat.


Don't stress about it - life is too short! On June 25th you'll be in the same boat as many, many other passengers but just being a V-Flyer means you're probably one step ahead of the vast majority.

Re: £25.00 to select your seat now?

PostPosted: 21 May 2014, 10:26
by Syrome
AG wrote:Thanks gumshoe. Yeah, the 25th June date I get but it's the below paragraph that's a little misleading.... In one way they said free of charge to select your seat then they say it's chargeable... I've attached the paragraph. :?


The way you choose your seat is changing...

We know how important choosing a seat is to you and over the last couple of years we’ve been working hard and investing in ways to improve the process.
If you are in Upper Class, Premium Economy, Economy booked in Y or B class, a Flying Club Gold member or you made a confirmed booking on or before 16 December 2013, you will be exempt from any charges for selecting your seat.
From 25 June, all Economy customers will be able to select seats free of charge at check in but for those customers wanting to assign a seat before this time, the service will be available for a fee.

This means that until 25 June, all customers will be able to select their seats free of charge from 60 days before flight departure.

From 25 June, seats will be available to select from time of booking up to 336 days before departure.


Charges will apply to all routes (except London Heathrow to Tokyo


The two sentences in the paragraph in question I believe are completely unrelated. If they were, would that not also mean that UC pax would be subject to a fee as well?

You must be good, just those in Econ who don't fit the first sentence's criteria at all will have to pay for anything ahead of T-24.