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I'm booked on LHR - ATL (VS115) but can't find it

PostPosted: 27 Feb 2015, 02:37
by griffinm7
I booked 2 economy seats through Expedia today and have confirmation numbers etc. However when I try to search for flight VS115 there is no reference to it on Virgin's website.

Likewise, neither my booking reference or ticket number can be found.

Interestingly, I can locate my booking via Delta's website, as my connecting flight to Florida is with them.

Delta's website shows the VS flight as an A330, but confusingly Expedia lists our seat numbers as 28C & 28D. Unless I'm missing something, none of Virgin's fleet have a row 28 with a C & D seat.

Can anyone throw some light on the subject?

Re: I'm booked on LHR - ATL (VS115) but can't find it

PostPosted: 27 Feb 2015, 03:11
by NV43
The VS115 service doesn't kick off until 29 March 2015; I will anticipate that your booking reference will show positive on the VS website after 28 February.

I think your comment on the VS seat availability is correct; I guess that you may be on a Delta aircraft or the actual airframe is not yet designated?

Re: I'm booked on LHR - ATL (VS115) but can't find it

PostPosted: 27 Feb 2015, 03:17
by tontybear
It can sometimes take a day or two for travel agent bookings to show up on the VS system so I wouldn't worry too much.


Those seat numbers are also likely to change too. I'm not sure how expedia handles seats now that VS charges for advance selection.

Re: I'm booked on LHR - ATL (VS115) but can't find it

PostPosted: 27 Feb 2015, 04:52
by griffinm7
Thanks guys. Appreciate it. ;)

Re: I'm booked on LHR - ATL (VS115) but can't find it

PostPosted: 27 Feb 2015, 08:48
by property1925
I'm on VS115 on 30 April and I can get it on VS website and the seat map. And it shows A330- 300 with no seats in those rows. I'm sure it will appear soon