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Loss of miles following maintenance

PostPosted: 24 Mar 2015, 08:52
by gnjb
I think I was in the unfortunate position of my VA credit card closing for the month last Friday night. The miles were posted by Saturday morning to my account, however, come Monday morning following the weekend 'maintenance' they have disappeared.

If anyone else had their closure date just prior to the maintenance it would be worth checking to see if they are still there.

gnjb

Re: Loss of miles following maintenance

PostPosted: 24 Mar 2015, 17:12
by NYLON
And the website has been quite dodgy today too (not available earlier on). Probably worth everyone having a quick check...

Re: Loss of miles following maintenance

PostPosted: 24 Mar 2015, 21:50
by Eggtastico
you need to log into the credit card via mbna site now

I ranted to CS that they should at least put a notice on the website for us VA CC holders.. they seem to have listened.