Page 1 of 1

On line check-in down

PostPosted: 15 Apr 2015, 11:24
by Hev60
Grrrrrrr. Sad person that I am, there I was at 11.15 ready to hit the check in button for my flight to LA tomorrow. But what do I get "Due to essential website maintenance our Online check in facility is currently unavailable".

Seriously Virgin Atlantic. Maintenance on the web site needs to be done out of flying hours. It's just one issue after another with their IT.
No wonder folk go to the 'other' sides :(! :(!

Re: On line check-in down

PostPosted: 15 Apr 2015, 11:47
by slinky09
Try again, error messages are sadly common, wait a few mins, relaunch your browser or try another and it may well be OK.

Re: On line check-in down

PostPosted: 15 Apr 2015, 11:58
by gumshoe
Hev60 wrote:Maintenance on the web site needs to be done out of flying hours.


Which are when exactly?

There's always a flight about to leave somewhere.

It's not compulsory to check in at exactly T-24!

Re: On line check-in down

PostPosted: 15 Apr 2015, 12:02
by Hev60
slinky09 wrote:Try again, error messages are sadly common, wait a few mins, relaunch your browser or try another and it may well be OK.


Thanks slinky09. I even tried via iPad :? Hopefully it will pop up soon :)

Re: On line check-in down

PostPosted: 15 Apr 2015, 12:08
by Hev60
gumshoe wrote:
Hev60 wrote:Maintenance on the web site needs to be done out of flying hours.


Which are when exactly?

There's always a flight about to leave somewhere.

It's not compulsory to check in at exactly T-24!


Thank you for your kind words!

Yes indeed I did forget about flights all around the world - I was just thinking UK timing.

Yes I am aware that its not compulsory at T-24 but as I pointed about I am a "sad person" hoping to have achieved that.


But no worries I'll get over it :D Have a nice day :)