V-Flyer

Hi all
Just booked an UC reward LHR-SFO and noticed there was no seat allocation request, and a message saying To Book Your Lounge Pass, call customer services ??

Have reward tickets now removed lounge access?

Not heard of anything like this before. Was it just a standard reward fare? Are you able to select your seats from the MMB page?
Could you maybe post a screen shot showing the message?

Booked using FC miles. Was able to book my seat allocation about 1/2 hr later. But still asking to contact for Lounge access. Still waiting to get through

richardodthesun wrote:Booked using FC miles. Was able to book my seat allocation about 1/2 hr later. But still asking to contact for Lounge access. Still waiting to get through

Isn't this asking you if you wish to book the UC wing(drive thru check in) and not the Clubhouse?

I was a bit worried after seeing this thread, and had logged into my mother in law's M-G in August to check before you uploaded the screenshot.

Her booking had the same wording, which I believe is referring to the DTCI as opposed to the CH access.

I did check my own Z tickets for September and although it doesn't have the same wording, it is an ex-DUB fare (albeit overnight at home before the TATL sector) so perhaps VS doesn't assume that I will take advantage of the DTCI.

Yes, it is asking you if you want to check in via DTCI in the Upper Class Wing.

The Clubhouse is not in the wing.

Thanks all, feel a lot happier now