online check in

Posted:
16 Aug 2015, 11:03
by stinky minky
just tried to check in for our flight tomorrow and I can't. its unavailable please check in at the airport?? is this normal? and why? I have booked 2 extra leg room seats and the 2 seats behind for the kids. now I know seat request is a request but whey you've paid!!

Re Online check in

Posted:
16 Aug 2015, 11:40
by Traveller
Not an expert but could be a change of aircraft or you could have been selected for an additional security check. Could also be a temporary fault, just keep trying. Good luck and have a good flight.
Re: online check in

Posted:
16 Aug 2015, 12:18
by sungod
if you've got a 'special' seat request, perhaps that blocks online check-in?
i once had the same occur when specific seats were preallocated by VS