V-Flyer

Wondering if someone knows how I can check the landing time for VS10 on 7th August (actually took off on the 8th!)
Not sure if it was just over or just under 4 hour rule!

I'm not sure how to retrieve the exact timings for that day but checking on euclaim.co.uk, your flight is listed by them as one that qualifies for compensation for breach of the rules. I wouldn't use euclaim of course; I'd just initiate the claim with VS.

claim has already been initiated & I have had an email from VS offering €300
just want to know if I am entitled to the full €600
But I know it is just over or just under the 4hour

ahh just tried one of the ambulance chases online & they have come back saying €300
Missed the 4 hour by about 10mins

Are you sure?

Flightaware says it was 4h 20 late. You will need to register a free account to see up to 4 months of data. Here's the snippet of that particular flight:

It landed at 13:18 when it was scheduled to arrive at 09:25, so that is a 3 hours 53 minute delay.
It did take off 4 hours 32mins late, but made up time during the flight to land just under the magical 4 hour mark.

Unlucky.

I assume you weren't on an ex-EU booking as if you were it's the time you arrive at your final ticketed destination (or, if you dropped the last leg, would have arrived) that counts.

Is Neil's 1318 a doors open time? If so, what was the source?

I found www.lhr-lgw.co.uk and for 8 Aug the arrivals are here: http://www.lhr-lgw.co.uk/lhr-movements/2015-08-lhr/auglhrmore15/mlhr080815.pdf which shows an arrival at 1211 (GMT) which would be 1311 local. Interesting that this number differs from Flightaware.

It is a feed that comes direct from VS - I'm pretty certain it is based on push back and gate arrival, which is it had wheels down at 13:11 a 7min taxi to the gate is about right.

It is doors opening and passengers being able to disembark time that matters not landing or gate arrival.

It's to prevent an airline just opening the doors to get an earlier time.

no ex-eu
it was all booked with reward miles.
Just the annoyance I missed my pre-booked train that cost £47 & had to shell out £271 for 2 new tickets.

Was caught in that grey area of phones not being allowed on - so could not 'move' my current train time.
Originally booked the 13.26 train & couldn't call them until just after 13:39 (that prob confirms we was just under the 4 hour delay).

Maybe I will raise a complain with virgin as Cabin Crew forgot about the Upper Class in the nose (there was only 4 of us) & we ended up getting off last. Though it will prob get me nowhere.

doors opening indeed

http://www.bottonline.co.uk/flight-dela ... rival-time
however I would have no idea exactly what time that was, or how to prove it.

Eggtastico wrote:Maybe I will raise a complain with virgin as Cabin Crew forgot about the Upper Class in the nose (there was only 4 of us) & we ended up getting off last.

How so? On the LHR 747s they normally hold back Y & PE until UC and the upper deck have deplaned through L2.

gumshoe wrote:

Eggtastico wrote:Maybe I will raise a complain with virgin as Cabin Crew forgot about the Upper Class in the nose (there was only 4 of us) & we ended up getting off last.

How so? On the LHR 747s they normally hold back Y & PE until UC and the upper deck have deplaned through L2.

because nobody came to told us the doors was opened. we couldn't see from the nose, it was only when we all got up & started moving around, getting our bags, etc. that someone came to told us. PE was empty & there was only a few left queuing as we got off.
This obviously had the knock on effect of getting to an area where I was allowed to use my phone.

I can't say I've ever been on a flight where people needed telling! Seatbelt sign off = cue quick march to the exit to be off asap. I don't think I've ever waited to be invited to leave.

gumshoe wrote:I can't say I've ever been on a flight where people needed telling! Seatbelt sign off = cue quick march to the exit to be off asap. I don't think I've ever waited to be invited to leave.

there was less than 150 people on board (guess most changed plans or got on other planes. They did check for us at the airport - but we was to late by then). Guess as the rule for compensation is doors open, they couldn't get them open quick enough & didn't hold people back. Probably needed the plane for a quick turn around as well...
My guess is judging by the Lounge at JFK there was less than 20 UC pax.

I wonder what the chances of taking a transatlantic flight to court & getting the same payout as US citizens would fair.
Up to 200% (max $640 for 2-4 hour delay) & 400% (up to $1200) after that.

Wonder if you could pick & Choose?
I would guess a non EU travelling citizen would be entitled to compensation under EU law. So what would stop someone claiming under US law?

As this was a miles fair - i would have no idea what 200% would represent!

Sadly there is no entitlement to compensation for flight delays under US law, unless you were involuntarily bumped due to overbooking.

You can try complaining to VS in the hope of getting some miles as a goodwill gesture but legally they're not obliged to offer anything more than the EU261/2004 compensation. They're not responsible for consequential losses - that's what travel insurance is for.

gumshoe wrote:Sadly there is no entitlement to compensation for flight delays under US law, unless you were involuntarily bumped due to overbooking.

You can try complaining to VS in the hope of getting some miles as a goodwill gesture but legally they're not obliged to offer anything more than the EU261/2004 compensation. They're not responsible for consequential losses - that's what travel insurance is for.

na, just going to take what I am entitled to. Im quiting collecting V miles once I got enough to use for another flight anyway.