V-Flyer

Good morning, I have a query and wonder if anyone can help?

Last week I decided to increase my exsisting mile balance whilst VS were still running the miles purchase bonus promotion.

Firstly I purchased some 'buy miles' on-line and these have been credited with the 30% bonus.

I then phoned the FC. I asked to boost the flown miles from my March holiday and I did the 'double' option. This has been credited to my account. I mentioned the boost bonus and was told that would "come later". It is now over a week and the 30% bonus boost miles have not appeared.

I cannot find the e-mail I received regarding the promotion 30% extra miles offer and of course its no longer on the web site. I am beginning to wonder whether I imagined there was a 30% bonus being offered on the Boost miles promotion. Can anyone remember this or perhaps still has the offer email? Many thanks in advance. Hev

Here you go Hev60

Copied from VS e-mail received 22/04/2016


Dear John

With 30% off Economy reward seats^, there’s never been a better time to use your miles for an unexpected getaway.

Before you know it, you could be escaping to dream destinations such as New York, Boston, Washington and Dubai.

Plus, our Buy Miles and Miles Booster offers come with 30% bonus miles*. So you can make your miles go even further. You’ll need to be quick though. This sale ends 11 May 2016, so don’t miss out on a well-earned break.

The Flying Club team

If I recall correctly the small print at the bottom of the email gave May 23rd as the date by which the 30% bonus on a boost would be credited.

SilentMonkey wrote:If I recall correctly the small print at the bottom of the email gave May 23rd as the date by which the 30% bonus on a boost would be credited.

I have the same recollection. My bonus arrived a couple of weeks after my application, and was backdated to the date of the application so didn't appear in the latest set of transactions on screen .

pjh wrote:

SilentMonkey wrote:If I recall correctly the small print at the bottom of the email gave May 23rd as the date by which the 30% bonus on a boost would be credited.

I have the same recollection. My bonus arrived a couple of weeks after my application, and was backdated to the date of the application so didn't appear in the latest set of transactions on screen .

* Bonus Offer Terms and Conditions

1. Applicable Buy Miles purchases made through Points.com between 22 April 2016 and 11 May 2016 inclusive will be eligible to receive the 30% Bonus Miles. The Bonus Miles will be credited at the point of purchase and will appear on Members’ accounts within 24 hours.

2. Miles Booster purchases between 22 April 2016 and 11 May 2016 inclusive will be eligible to receive 30% Bonus Miles. Bonus Miles will be posted to the Members’ accounts no later than 23 May 2016.

International Hitman wrote:

pjh wrote:

SilentMonkey wrote:If I recall correctly the small print at the bottom of the email gave May 23rd as the date by which the 30% bonus on a boost would be credited.

I have the same recollection. My bonus arrived a couple of weeks after my application, and was backdated to the date of the application so didn't appear in the latest set of transactions on screen .

* Bonus Offer Terms and Conditions

1. Applicable Buy Miles purchases made through Points.com between 22 April 2016 and 11 May 2016 inclusive will be eligible to receive the 30% Bonus Miles. The Bonus Miles will be credited at the point of purchase and will appear on Members’ accounts within 24 hours.

2. Miles Booster purchases between 22 April 2016 and 11 May 2016 inclusive will be eligible to receive 30% Bonus Miles. Bonus Miles will be posted to the Members’ accounts no later than 23 May 2016.

Thank you so much for that information, very very grateful. I didn't think I read the email wrong.

So I shall have to wait until 23rd May for the bonus 5k miles to appear on our accounts before I start worrying