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VS website - price guarantee

PostPosted: 15 Nov 2016, 22:24
by property1925
Does anyone know if the revamped VS website still guarantees lowest price?

Just about to book a LHR - HKG PE K class return for business colleague at £938 and same flight class on netflights £878 - price on netflights confirmed, not a lost lead

Thanks

Re: VS website - price guarantee

PostPosted: 15 Nov 2016, 23:22
by Penny_L
travel info/customer service/refunds

Re: VS website - price guarantee

PostPosted: 16 Jan 2019, 15:38
by evanspa1
Unfortunately it looks like Virgin aren't doing the price guarantee anymore. I booked a HKG PE return directly with them for £702 but later found that TravelUp were doing the asme for a stonking £623. They refused to match, saying they never did that (!) so I cancelled within the 24 hour period

Is it my imagination or are Virgin becoming more "Computer says no" every day?

Re: VS website - price guarantee

PostPosted: 16 Jan 2019, 16:21
by SlimpyJones
I think it disappeared (along with other things) with the reservation/booking system changes a couple of years ago.