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Underlying miles/points after upgrade

PostPosted: 31 Dec 2016, 10:48
by property1925
Just to confirm

Miles and TP for underlying revenue fare are still credited after a reward upgrade - in my case S class revenue fare, upgraded to a miles G UC seat.

But, it's still not automatic and you have to email FC. (And its taking about 3 weeks in the current situation).

Re: Underlying miles/points after upgrade

PostPosted: 31 Dec 2016, 11:24
by gumshoe
I can't ever see that changing as long as G is used for both upgrades and full rewards.

Gs don't earn miles or TPs so even if you upgrade from a qualifying revenue fare, the system thinks it's a reward booking.

I suspect the only way to rectify that would be to have separate codes for rewards & upgrades. There's little incentive for them to do that though.