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Virgin/Delta cancellation policy

PostPosted: 06 Feb 2017, 10:24
by Desperate3
Good morning

I have the following flights booked through Virgin:

OUTBOUND
Virgin reward flight LHR to LAX
RETURN
Delta (cash flight) YVR to SEA
Virgin reward flight SEA to LHR

The Delta leg was booked by Virgin as they no longer fly to Vancouver. My concern relates to changes/cancellation to the booking. I understand I can cancel/amend the Virgin legs as they are reward flights but as they have booked me on a connecting (cash) flight with Delta do I have the same flexibility with that leg too?

I have asked Virgin but had differing responses unfortunately, hence my asking here.

Many thanks

Re: Virgin/Delta cancellation policy

PostPosted: 06 Feb 2017, 17:12
by tontybear
So VS bought you a ticket on a DL ticket from YVR to SEA?

It would have the usual change conditions as though you had bought it yourself.

If you wanted to make changes to it then I think it would be down to you to pay any change fees etc.

Re: Virgin/Delta cancellation policy

PostPosted: 07 Feb 2017, 19:59
by Desperate3
Ok, many thanks