V-Flyer

Has anyone ever manged to see more than 3 months activity in their account statement online? For me, selecting 1 month shows 1, but selecting 6, 9, 12 or custom dates only ever shows a maximum of 3 months (so for me right now, back to Feb 20th)

This is not only annoying in not being able to see your history, but almost essential now since this is the only way to check things like when companion tickets were credited.

Am I alone, or is this a general problem for everyone with the new website?

Thanks, Neil

It is very fiddly but you can see older transactions by using the custom date range.

The furthest I seem to be able to go back to is 20 July 2018.

Thanks James.

When you say fiddly, how do you do it? If I select Custom, put today's date as the end, and any date earlier than mid-Feb 2019 then I still always get mid-Feb 2019 to today.

Neil

OK, I think I've got it - you have to move the end date back too; it seems like it won't display more than 3 months activity at any one time, and this is driven by the END date you select.

With this deduced, I am able to get back to May 2016.

Another example of outstanding Virgin IT skills

Change both dates and keep with in a 2 and 3/4 month range and you will be ok