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UC - pre-ordering meals

Posted:
27 Jun 2019, 15:35
by Spill
Hi,
I believe that you can now pre-order your meal from the UC menu and that you normally get an email to allow this three days before the flight.
We fly at 12:30 on Sunday (3 days away) and haven't seen an email.
Am I right in my thinking above?
Can this be done without the email?
Thanks
Re: UC - pre-ordering meals

Posted:
27 Jun 2019, 15:51
by gumshoe
It’s not available on every route yet - where are you flying?
Re: UC - pre-ordering meals

Posted:
27 Jun 2019, 16:37
by Spill
gumshoe wrote:It’s not available on every route yet - where are you flying?
BFS -> MCO
Re: UC - pre-ordering meals

Posted:
27 Jun 2019, 16:49
by gumshoe
Ok, it doesn’t appear that route is on the list I’m afraid - although MCO-BFS is.
See here (towards the bottom of the page):
https://www.virginatlantic.com/gb/en/fo ... rdParent18
Re: UC - pre-ordering meals

Posted:
27 Jun 2019, 16:54
by AlecK
We got our email Tuesday lunchtime for Fridays MAN - MCO
Re: UC - pre-ordering meals

Posted:
27 Jun 2019, 16:58
by tontybear
It maybe that the emails don't always get sent out exactly when the 72 hour period opens (note that's not the same as 3 days) so perhaps it's still on the way to you or is in your spam folder?
Re: UC - pre-ordering meals

Posted:
27 Jun 2019, 17:13
by gumshoe
As I said above, pre-ordering is not available ex-BFS according to the list on the VS website.
So unfortunately there is not likely to be an email if the service doesn’t exist on the OP’s flight.
Re: UC - pre-ordering meals

Posted:
27 Jun 2019, 18:16
by Spill
Thanks folks. Sounds like it is only flights from certain airports and Belfast isn't one of them.
Re: UC - pre-ordering meals

Posted:
27 Jun 2019, 20:00
by Shaz72
Quick question - We are on the 181 man - lax in premium in just under 2 weeks, does anyone if this is available for premium economy?
Re: UC - pre-ordering meals

Posted:
27 Jun 2019, 22:37
by matt.hibb
Shaz72 wrote:Quick question - We are on the 181 man - lax in premium in just under 2 weeks, does anyone if this is available for premium economy?
No, only on select routes in UC
Re: UC - pre-ordering meals

Posted:
28 Jun 2019, 12:52
by mitchja
I’m sure I read somewhere that once it’s fully rolled out for Upper Class, meal pre-select would also start rolling out for Premium as well.
Re: UC - pre-ordering meals

Posted:
28 Jun 2019, 15:55
by AlsirAl
Can any one shed any light on how fast this roll out has happened?
Flying Joberg at end of September and hoping they will extend to this route by then.
Is still disappointing that they can’t extend their range and do a Singapore style “book the cook”
Re: UC - pre-ordering meals

Posted:
28 Jun 2019, 16:55
by Razorback
We flew premium on the 109 last week. 72 hours out had email asking us to preselect main meal choice. On the flight was served before other passengers who didn't seem to have pre selected. So may just be trialling the system.
Re: UC - pre-ordering meals

Posted:
28 Jun 2019, 18:06
by mitchja
AlsirAl wrote:Can any one shed any light on how fast this roll out has happened?
Flying Joberg at end of September and hoping they will extend to this route by then.
Is still disappointing that they can’t extend their range and do a Singapore style “book the cook”
VS where trialing this initially on just Upper Class flights from MAN at the end of 2018 as I remember getting it on the VS109 on Dec 28th.
Razorback wrote:We flew premium on the 109 last week. 72 hours out had email asking us to preselect main meal choice. On the flight was served before other passengers who didn't seem to have pre selected. So may just be trialling the system.
Could well be, as it sounds like VS are using the MAN base again as their test-bed for Premium pre-select as well.
I presume this links from the emails are now fixed as it wasn't working the other week for a few of us?
DL are also doing the same for Delta One flights to/from the UK as well now as I got an email from them for the DL32 last week.
Re: UC - pre-ordering meals

Posted:
28 Jun 2019, 20:26
by David
mitchja wrote:
I presume this links from the emails are now fixed as it wasn't working the other week for a few of us?
Worked at the end of last week for me.
Upper menu’s not the best I’ve ever seen and it looked like we were the only ones that had preordered
David
Re: UC - pre-ordering meals

Posted:
28 Jun 2019, 23:18
by VSSCC
Shaz72 wrote:Quick question - We are on the 181 man - lax in premium in just under 2 weeks, does anyone if this is available for premium economy?
Yes it was launched in Premium Economy on 20th June on all routes from Manchester.
You will receive the email 72hrs before your flight providing that you have either booked direct with Virgin or you are a member of the flying club.
Re: UC - pre-ordering meals

Posted:
01 Jul 2019, 22:32
by mattyp
I’m flying LHR-JNB this Thursday in Premium and have just received a pre-select email.
Re: UC - pre-ordering meals

Posted:
06 Jul 2019, 20:29
by Shaz72
Can confirm we received an email today for our Man-LAz flight on Tuesday in premium
Re: UC - pre-ordering meals

Posted:
09 Jul 2019, 14:58
by MoJoJo
David wrote:mitchja wrote:
Upper menu’s not the best I’ve ever seen and it looked like we were the only ones that had preordered
David
Agreed... not exactly a scintillating selection to choose from for my LAS flight on Friday
Re: UC - pre-ordering meals

Posted:
11 Jul 2019, 15:23
by spacedog
We just got an e-mail for our flight to LAS on Sunday. The beef and chicken offerings weren't too scintillating (according to my OH), but he opted for the chicken. I don't eat meat or poultry but do eat fish, and luckily the fish option sounded great (yakitori salmon). My only gripe is that I accidentally selected the chicken under my name and couldn't find how to deselect it, so, in the end, I closed the window and opened it again through the e-mail in order to submit the correct thing. I probably missed a very obvious way to change it so it might be my fault, not that of the website!
Re: UC - pre-ordering meals

Posted:
16 Jul 2019, 08:57
by CommanderB
I had an email yesterday allowing me to pre order for an LAX flight I have later this week, albeit in Premium, so maybe they're starting to roll this out to Gold's too...
Re: UC - pre-ordering meals

Posted:
19 Jul 2019, 15:50
by CommanderB
Pre-order worked very well. Even changed seats just prior to boarding to see if that would mess the system up and nope, manifest was kept up to date and meal was offered just before the main meal service began.
Re: UC - pre-ordering meals

Posted:
30 Jul 2019, 14:43
by Suze9320
Yes we received our menu email today for our Man - Atl flight.
Smoked Duck breast and walnut salad
Honey Roasted chicken with gnocchi
Tomato and mozzarella tortellini
Yakitori salmon with red rice
Made our choice So will see if it all works on Friday
Re: UC - pre-ordering meals

Posted:
31 Jul 2019, 16:15
by lifebuoy
Is that the current main course choice? Yuk - not my thing. Does anyone have the full current Upper menu ?
Re: UC - pre-ordering meals

Posted:
31 Jul 2019, 21:05
by kayzers
I am flying on Sunday so I’ll let you know the menu I get on my routes (LHR-EWR). Not particularly inspired by the above but will probably go for the chicken if those are my options....