Shai Weiss with TPG

Posted:
16 Oct 2019, 21:18
by mikethe3rd
Fun read. Some interesting nuggets in there. Sorry, I currently don't have the time to summarise or highlight the best bits and I purposefully haven't copied it as it's quite a long one...
https://thepointsguy.com/news/virgin-atlantic-ceo-talks-product-improvements/
Re: Shai Weiss with TPG

Posted:
17 Oct 2019, 19:57
by Hurricane86
Interesting interview. It’s also available as a podcast, if you search for Talking Points.
I thought it was interesting that Virgin’s highest net promoter score is recorded on the MAN 747s. I think that says a lot for the excellent MAN based crews employed by VS!
Re: Shai Weiss with TPG

Posted:
17 Oct 2019, 21:41
by tontybear
I tried to read but gave up.
Instead of actually editing it down they just printed a transcript which tbh isn't that readable.
Re: Shai Weiss with TPG

Posted:
17 Oct 2019, 22:06
by ken54
Someone needs to tell him that the united kingdom has no Flag Carrying Airlines, only Private ones