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Cancelling a Reward flight

PostPosted: 13 Apr 2020, 10:41
by sjcraythorne
Hi All,
We have 6 reward flight seats booked for August (3 people, out and back), which involve miles and approx £1400 in taxes/fees (BFS-MCO-BFS). Even if things open up again, and flights are running then I'm not sure how comfortable we will be flying etc. What are my options for cancelling, and how much £ am I likely to be out?

How soon before the flights would I need to decide?

Thanks, Stevey

Re: Cancelling a Reward flight

PostPosted: 13 Apr 2020, 10:56
by gumshoe
You can cancel up until 24 hours before departure and receive a full refund of both miles and money, less a £30 fee per person.

Re: Cancelling a Reward flight

PostPosted: 13 Apr 2020, 14:12
by tontybear
yes it's 24 hours so if your flight was to 3pm on a Thursday you have to have cancelled by 3 PM on the Wednesday.

And thet means having completed the cancellation proces by then so don't leave it until the last minute.

Re: Cancelling a Reward flight

PostPosted: 14 Apr 2020, 07:43
by sjcraythorne
Thank you! Plenty of time to decide then!! Seems remarkable for a cancellation policy