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Where are we at with cancellations?

Posted:
13 Jul 2020, 16:28
by Pianofunk
Afternoon - hope you're all doing okay
My VS155 flight is still showing as on time for Sunday 6 Sept
However, checking previous Sunday departures brings up nothing so am I right to assume that flights have been pulled through the end of August?
Re: Where are we at with cancellations?

Posted:
13 Jul 2020, 17:25
by mitchja
Until you get confirmation that your flight is cancelled, you can only assume the flight is still going ahead at this point.
There is still no official comment from VS yet about any further cancellations.
The official line is still that the HKG/LAX/JFK/PVG pax flights are scheduled to start from July 20th (JFK & LAX are highly unlikely now).
You can usually tell when a flight is going to be cancelled before VS tell you as the schedule change info box at the top of the page when you view your booking is amber and the seat maps will no longer be there.
Re: Where are we at with cancellations?

Posted:
14 Jul 2020, 08:36
by VS075
Just my opinion, but I can't see many passenger flights operating to the US for some time yet and for as long as the current ban remains in place
Re: Where are we at with cancellations?

Posted:
14 Jul 2020, 08:52
by gumshoe
And Vegas flights definitely won’t operate as long as LAS is prohibited from accepting passenger flights from the UK.
Re: Where are we at with cancellations?

Posted:
14 Jul 2020, 11:59
by AlecK
My colleague has just has his MAN-ATL flight on 13/10 go to open ticket after the seat map went unavailable about 10 days ago. No communication from VS, he just happened to check his booking online.
Re: Where are we at with cancellations?

Posted:
14 Jul 2020, 12:29
by Tigerlilly
I’ve had 2 people I know for 14th October man-mco cancelled by delta . Think it’s a sign of things to come.
Re: Where are we at with cancellations?

Posted:
15 Jul 2020, 12:54
by Q_Division
I've just had an email telling me my VS92 flight at the end of Sept. has been cancelled. It's not clear what has happened to the outbound flight (which is from MAN)
Edit:
I've just checked online and it's not showing as cancelled, so I'm now confused.
Re: Where are we at with cancellations?

Posted:
15 Jul 2020, 13:33
by Tigerlilly
Q_Division wrote:I've just had an email telling me my VS92 flight at the end of Sept. has been cancelled. It's not clear what has happened to the outbound flight (which is from MAN)
Edit:
I've just checked online and it's not showing as cancelled, so I'm now confused.
Yep, seems they are cancelling Orlando flights til end of September . Interestingly , Orlando airport states virgin flights will resume October 6th.
Re: Where are we at with cancellations?

Posted:
15 Jul 2020, 13:48
by Q_Division
As an update, I missed the last line of the email. Apparently it won't be in the system until the weekend, which just seems odd to me.
Re: Where are we at with cancellations?

Posted:
15 Jul 2020, 14:06
by gumshoe
Tigerlilly wrote:Q_Division wrote:I've just had an email telling me my VS92 flight at the end of Sept. has been cancelled. It's not clear what has happened to the outbound flight (which is from MAN)
Edit:
I've just checked online and it's not showing as cancelled, so I'm now confused.
Yep, seems they are cancelling Orlando flights til end of September . Interestingly , Orlando airport states virgin flights will resume October 6th.
And BA from LHR from September 1st.
Right now, MCO is not on the list of 15 airports approved to accept passengers from the UK. So either they’ve been told it will be by September, or they’re playing the speculation game.
Re: Where are we at with cancellations?

Posted:
15 Jul 2020, 15:07
by Q_Division
gumshoe wrote:And BA from LHR from September 1st.
Right now, MCO is not on the list of 15 airports approved to accept passengers from the UK. So either they’ve been told it will be by September, or they’re playing the speculation game.
Does look that way. The only others in that bucket though are Lufthansa (also Sept. 1st) and Icelandair (Sept. 4th)
Re: Where are we at with cancellations?

Posted:
20 Jul 2020, 09:31
by VS075
Tigerlilly wrote:I’ve had 2 people I know for 14th October man-mco cancelled by delta . Think it’s a sign of things to come.
I got an e-mail last week from Virgin Holidays cancelling my booked trip to Florida in late-September along with a voucher for the full value. We had already made our minds up not to bother going, but I wasn't expecting them to make the call to cancel until later next month.
I'm still waiting for them to call me so we can use the voucher for something else next year.
Mind you, I've just remembered I need to follow up with VS about getting a refund for the supplements we paid for two seats in the bubble in connection to this holiday. I did this separate to the VH booking as soon as seat selection became available. Does anybody have any recommendations how best to go about chasing them up for this?
Re: Where are we at with cancellations?

Posted:
22 Jul 2020, 11:53
by McCoy
Question:
I have a cash booking for Las Vegas in November.
The conference I was going to has cancelled, so I won't be going.
If I cancel the flight now, I assume I don't get much/anything back..
Will they move it to next year, or would that be a change fee plus fare difference?
Or should I sit tight, on the assumption that the flight may well get cancelled closer to the time, if Covid remains high, and then I'd get the option of a full refund..?
Re: Where are we at with cancellations?

Posted:
22 Jul 2020, 12:15
by gumshoe
I’d be minded to sit tight. VS can’t fly to LAS as long as it remains unable to accept passenger flights from the UK.
Re: Where are we at with cancellations?

Posted:
22 Jul 2020, 13:41
by Q_Division
I think I would sit tight at this point too.
If you move it to an open ticket now (as it stands) it will be fare difference for next year but no change fee. I would view it as a possible "useful" option if they don't cancel it.
Re: Where are we at with cancellations?

Posted:
22 Jul 2020, 13:42
by McCoy
Thanks both. Will sit tight for now, then.
Re: Where are we at with cancellations?

Posted:
06 Aug 2020, 12:04
by mitchja
This was inevitable and whilst there is no official announcement yet, looks like VS are pulling most of their US flights for both Sept & Oct (so far) leaving just a handful of JFK and LAX flights operating.
I've got a return flight booked to SFO still for Sept 24th. Whilst my booking is still intact (so far), VS are no longer selling direct flights to SFO until the end of Oct. Only a matter of time now until I receive a cancelation notification.
Re: Where are we at with cancellations?

Posted:
06 Aug 2020, 13:24
by Razorback
I have become very pessimistic about the chances of our late November flight (MAN - ATL) going ahead. The VS109 was due to resume on 28 October.
I think it is only a matter of time before VS amends its change policy to include flights to the end of the year.
Given that I am already holding one open ticket I am not sure I am prepared to hold another though, so hopefully the improved refund process will be a success.
Re: Where are we at with cancellations?

Posted:
08 Aug 2020, 09:34
by mitchja
No surprise but my SFO flight for Sept 24 - Sept 29 have now been canceled this morning.
That's another refund I'm going to have to chase!
Re: Where are we at with cancellations?

Posted:
08 Aug 2020, 11:44
by flyingfox
Update on the flying schedule from VS trade;
Re: Where are we at with cancellations?

Posted:
10 Aug 2020, 12:50
by Pianofunk
My 6 Sep LHR-LAS cancelled 7 Aug
Won’t be rebooking
Re: Where are we at with cancellations?

Posted:
10 Oct 2020, 09:46
by McCoy
Update
Thanks for the previous advice..
VS just cancelled my LHR-LAS 12 Nov.
The email doesn’t mention refunds. Is WhatsApp the contact method of choice?
Re: Where are we at with cancellations?

Posted:
10 Oct 2020, 10:13
by mitchja
WhatsApp is probably your best best, just follow the automated responses to request your refund.
Re: Where are we at with cancellations?

Posted:
10 Oct 2020, 10:33
by McCoy
Thanks James.
flyingfox wrote:Update on the flying schedule from VS trade;
It looks like there is another update on their flight schedule, dated 25 Sept:
https://www.vsflyinghub.com/en/vsbullet ... ember-2020but it is behind the login for the flyinghub website. Do you have access?
Re: Where are we at with cancellations?

Posted:
10 Oct 2020, 11:21
by mitchja
Screenshot 2020-10-10 at 11.20.37.png (257.94 KiB) Viewed 2137 times
In all honesty, the way things are going; I don't think we will see much more route re-starts now this year.