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Lifetime Gold still shows 'need to earn' on my account?

PostPosted: 11 Sep 2023, 14:36
by narikin
Apparently I'm Lifetime Gold, (I keep getting told this when checking in, but never got any email)

But my account still shows the amount of miles and points I need to earn to renew Gold status this year. Can I now ignore this as a software wrinkle, or is there something going on? Thanks.

Re: Lifetime Gold still shows 'need to earn' on my account?

PostPosted: 11 Sep 2023, 14:41
by mitchja
Lifetime Gold should display the message in your account saying 'Lifetime Gold member' under where your tier points balance is. If you don't see that message, I suspect something isn't quite right somewhere. Can you work out roughly how long you have been AU for?

During the pandemic, all the status extensions did count towards Lifetime Gold.

Flying Club will also be able to tell you if you have been AU for 10 consecutive years and if you have also earned at least 7500 TP's on VS metal in that time.

Re: Lifetime Gold still shows 'need to earn' on my account?

PostPosted: 12 Sep 2023, 10:47
by buns
I have exactly the same and I have been Lifetime for over 5 years now :-(

I have given up ringing Flying Club on the subject as they always say "Why of course you are"

buns

Re: Lifetime Gold still shows 'need to earn' on my account?

PostPosted: 13 Sep 2023, 13:25
by getinjonathan
Same problem for me. It has never shown me as GFL on the website nor the app yet I have been for many years.

While I'm here. Do VS still send out baggage tags for Golds?

Re: Lifetime Gold still shows 'need to earn' on my account?

PostPosted: 13 Sep 2023, 14:23
by mitchja
getinjonathan wrote:While I'm here. Do VS still send out baggage tags for Golds?


No sorry, VS no longer issue any plastic cards or bag tags.

Re: Lifetime Gold still shows 'need to earn' on my account?

PostPosted: 21 Sep 2023, 16:19
by narikin
Hah - maybe 'vintage' GFL members from way-back have online Lifetime status showing, but seems 2 of 3 peeps here don't see anything. I get the same 'Yes, you're Lifetime Gold' every time I check in at counter, or at Lounge, and the odd email saying 'as a Lifetime Gold...' etc.

So.... I don't have to fret about TP's or miles anymore??
Since my old mother passed, there's a bit less regularity to my trips to Blighty, just 2x a year now!