V-Flyer

Hoping I'm not missing something really obvious here, but when I look in my account (Flying Club) online, I can see point activity as they are assigned to my account, credit card earning, donor points from my wife, etc - but I can't see any of my recent bookings using points and vouchers (credit card) for travel in December?

I have the booking references etc so I know they exist and can be viewed as a booking, but do you not see record of the spend, by date of booking, in the account section?

Any help / insight welcomed!

A

It's often hit and miss seeing those spend transactions on your account. Mine never used to show at all until the day of actual travel based on the booking.

Since last year they now show with a transaction date being the date I booked rather than the day I travelled. For example here are the 2 transaction for my recent flight to JFK last week:

I book this reward flight using a CC upgrade voucher November 6th last year:

06 November 2023 06 November 2023 VS Flight Redemption -Booking Ref xxxxxx ,1PAX ,LHR-JFK Virgin Points -35,000, Tier Points 0
06 November 2023 06 November 2023 VS Credit Card Upgrade Redemption - Booking Ref xxxxxx ,LHR-JFK Virgin Points 0 Tier Points 0

Check you account using the Virgin Red app as well las that sometimes shows slightly different / extra transaction details.

Thank you James for that speedy and accurate response!

As you suggested I checked my activity in Virgin Red account and it's all there! Credits and Debits and VS Flight Redemption bookings. So that source looks to be a much better view of my earning/spend than the actual Flying Club.

Odder still Credit Card rewards show in the FC account but not in the Virgin Red activity .

thanks again

Andrew