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#963871 by phantomtwin
36 minutes ago
Hoping I'm not missing something really obvious here, but when I look in my account (Flying Club) online, I can see point activity as they are assigned to my account, credit card earning, donor points from my wife, etc - but I can't see any of my recent bookings using points and vouchers (credit card) for travel in December?

I have the booking references etc so I know they exist and can be viewed as a booking, but do you not see record of the spend, by date of booking, in the account section?

Any help / insight welcomed!

A
#963873 by mitchja
12 minutes ago
It's often hit and miss seeing those spend transactions on your account. Mine never used to show at all until the day of actual travel based on the booking.

Since last year they now show with a transaction date being the date I booked rather than the day I travelled. For example here are the 2 transaction for my recent flight to JFK last week:

I book this reward flight using a CC upgrade voucher November 6th last year:
06 November 2023 06 November 2023 VS Flight Redemption -Booking Ref xxxxxx ,1PAX ,LHR-JFK Virgin Points -35,000, Tier Points 0
06 November 2023 06 November 2023 VS Credit Card Upgrade Redemption - Booking Ref xxxxxx ,LHR-JFK Virgin Points 0 Tier Points 0


Check you account using the Virgin Red app as well las that sometimes shows slightly different / extra transaction details.

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