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Voucher question

PostPosted: 31 May 2024, 14:25
by Rigchick
I am puzzled. Sorry, novice question.

I have used a cc voucher for a companion seat next month and have just earned another one this month. Both vouchers are still showing as available for use on my flying club account.

I expected the first one to disappear when I used it to book the flights. Should it have gone or will it go once I’ve flown?

Re: Voucher question

PostPosted: 06 Jun 2024, 17:43
by Rigchick
Can anyone help please? There’s so much voucher experience on here, someone must know the answer

Re: Voucher question

PostPosted: 06 Jun 2024, 18:07
by NYC123
If it has been applied to your booking I wouldn't worry, out of interest how do you view if its available?

Re: Voucher question

PostPosted: 06 Jun 2024, 20:04
by Rigchick
NYC123 wrote:If it has been applied to your booking I wouldn't worry, out of interest how do you view if its available?


It’s showing as available to use on my FC account

Re: Voucher question

PostPosted: 07 Jun 2024, 17:17
by EstelleB
The new ability to see vouchers in your FC account is proving problematic/inaccurate for many people - it will probably disappear at some stage!