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More but different reward voucher questions!

PostPosted: 07 Jun 2025, 11:57
by EstelleB
I've been using the CC reward vouchers since I can remember to help book our family flights MAN-MCO, but with the recent changes to FC and comments about things that you can no longer do, I wanted to check with those who have more recently used them about certain elements of the 'rules'!

Firstly - can you still use a voucher to upgrade 2 people one-way rather than 1 person return, so long as the points value works (I am red so 75k)?

Secondly, I remember that you couldn't use the companion option if you had a connection in your flight, but can you do the companion ticket if you have different flights for each leg of a return? What I mean by this, is that in the past FC have booked for us as a 'return' where we have flown out MAN-ATL but back MCO-MAN, can you use a companion voucher if you are doing this?

The last voucher query is about how the availability works. I will actually have 2 vouchers at the point of booking for our party of 4 - let's say for argument sake that there are 2 PE seats showing return MAN-MCO for 75k each, can I pay 150k points and get 2 companions, or would there need to be 4 seats available for 75k each?

My last question isn't specifically about the voucher, but in the past, so long as you got the right person on the phone, you were able to hold an outward leg seat and wait for the return to be released, or book the outward but then have the return added as a return rather than 2 singles. Can you still do this as I've read that some people have been told it isn't possible?

Many thanks

Re: More but different reward voucher questions!

PostPosted: 14 Jun 2025, 10:28
by EstelleB
Can anyone answer these queries for me? Thanks

Re: More but different reward voucher questions!

PostPosted: 14 Jun 2025, 22:25
by Lukecouchman
“Firstly - can you still use a voucher to upgrade 2 people one-way rather than 1 person return, so long as the points value works (I am red so 75k)?”

Yes

“Secondly, I remember that you couldn't use the companion option if you had a connection in your flight, but can you do the companion ticket if you have different flights for each leg of a return? What I mean by this, is that in the past FC have booked for us as a 'return' where we have flown out MAN-ATL but back MCO-MAN, can you use a companion voucher if you are doing this?”

This one is possible. Although online it is slightly harder to work out the taxes and fees because two one way does not equal a return. But the points element will be correct

Re: More but different reward voucher questions!

PostPosted: 15 Jun 2025, 11:00
by EstelleB
Thanks for this, I hope I'm not t he only one who hates the changes to FC, but hopefully I can get a sympathetic operator in Swansea to sort it out for me!

Re: More but different reward voucher questions!

PostPosted: 15 Jun 2025, 20:00
by Bluebear
Hi
As I understand it reward flights can only be held for 24hours and you have to have all the points that you need for the flight available in your account in order for the flight to be held. So no more getting a flight held while you transfer amex points or buy booster points etc

Re: More but different reward voucher questions!

PostPosted: 19 Jun 2025, 15:48
by EstelleB
Cheers, in my experience the 'holding' period seems to vary depending on who answers the phone! Always better if you are booking UC as you tend to get the more experienced operators.