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No pre order for meals?

PostPosted: 21 May 2026, 18:59
by MaryDoo
Flying on Saturday - Heathrow to Barbados UC and can't pre order meals as it's saying technical issues, Called Virgin who said it's because I've asked for special meal (veggie) but I've done this before and still get pre order. I'm actually a pescatarian so want to fish option but this isn't an option - worried I'll get some crappy veg option!

Re: No pre order for meals?

PostPosted: 22 May 2026, 00:27
by VFlyerGold
Cancel your special meal and pre order the fish. You can’t have two meals ordered??

Re: No pre order for meals?

PostPosted: 22 May 2026, 00:28
by VFlyerGold
And isn’t the vegetarian meal unusually just the veg option on the menu?

Re: No pre order for meals?

PostPosted: 22 May 2026, 06:45
by MaryDoo
Hi
Sorry for confusion - the issue isn't the veg meal, there is no ability to pre order anything - when you log in says
Sorry about that
It looks like we're having some tech issues with our
meal ordering system.
Please try again later. If you still have no luck, never fear.
We'll have a great selection
onboard..you definitely Not go hungry

Re: No pre order for meals?

PostPosted: 22 May 2026, 06:49
by MaryDoo
What I wanted to do was see the pre order UC only options which are usually better

Re: No pre order for meals?

PostPosted: 22 May 2026, 11:54
by territt
MaryDoo wrote:What I wanted to do was see the pre order UC only options which are usually better


You cant see that option because you've selected a "special meal" you would need to have that canceled then you can see the normal pre order upper meals.

Re: No pre order for meals?

PostPosted: 24 May 2026, 00:43
by VFlyerGold
Perhaps call them?

Re: No pre order for meals?

PostPosted: 26 May 2026, 14:24
by ukheather
I have preordered them on 4 flights so far and not one knew about it or brought me it even though it was stocked.
So it doesn't matter most of the time even if you do preorder.