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Now I can't get through on the Silver FC line

PostPosted: 05 Jan 2006, 17:30
by vizbiz
Last week I couldn'tlog in to the VA web site, now when I call on the silver FC number, I get as far as entering my FC number, then nothing happens - not a sausage - 5 mins of silent holding I give up [:w] - twice. Reaches for BA phone number....

Am I the only one this sort of thing happens to????[:(]

PostPosted: 05 Jan 2006, 19:45
by mcmbenjamin
Well I do not know about the UK but after 5PM Eastern the VS lines are crazy in the USA. Everyone calling to change/upgrade/cancel/confirm I guess.

Ben

PostPosted: 05 Jan 2006, 20:40
by andrew.m.wright
Originally posted by vizbiz
Last week I couldn'tlog in to the VA web site, now when I call on the silver FC number, I get as far as entering my FC number, then nothing happens - not a sausage - 5 mins of silent holding I give up [:w] - twice. Reaches for BA phone number....

Am I the only one this sort of thing happens to????[:(]


No it's not only you - I'm reaching for maxjet's number [^]

PostPosted: 05 Jan 2006, 20:50
by mcmbenjamin
Originally posted by andrew.m.wright
No it's not only you - I'm reaching for maxjet's number [^]

BTW- MAXjet Headlines/Update

All Business Class Carrier Celebrates New Year with $999* Roundtrip Fare from New York to London
Beginning mid-February, MAXjet will offer daily service between New York and London when a Saturday frequency is added. MAXjet is also finalizing plans for five weekly flights between Washington Dulles International Airport and London-Stansted Airport, utilizing the second aircraft it will acquire this month.
The Washington Dulles service is expected to commence in late February. A third aircraft, which will also
be delivered this month, will be used for other services, including as a spare aircraft.

From 13DEC2005 MAXjet PR
...MAXjet's loyalty program, Customer Appreciation Program (CAP), which MAXjet will initiate as early as February 2006. ... There will be no blackout dates, no Saturday night stay requirement or any other limitations often attached to reward travel.

From 13DEC2005 MAXjet PR

PostPosted: 05 Jan 2006, 20:55
by andrew.m.wright
Maxjet all ready priced and comes out near enough the same as VS PE[:#]

However - The big difference are taxes at just £75 [:I]

PostPosted: 05 Jan 2006, 22:10
by mitchja
Originally posted by andrew.m.wright

However - The big difference are taxes at just £75 [:I]


The joy of flying on a single cabin class aircraft - less tax to pay [y]

Regards

PostPosted: 05 Jan 2006, 22:30
by RichardMannion
It would appear that part of the IVR flow is broken, have you tried just pushing hash (or pound for our American chums) when prompted for your FC number?

Thanks,
Richard