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Reward flight cancellation

PostPosted: 06 Jan 2006, 20:37
by JAT74L
I know you lose 25% of your miles for cancelling but is there a time limit before the flight? i.e. can I cancel the day before and still only lose 25%?

John

PostPosted: 06 Jan 2006, 20:47
by Scrooge
If I remember rightly is you cancel less then 7 days before the flight you lose the whole lot.

PostPosted: 06 Jan 2006, 20:49
by mitchja
Indeed you do

Quote from FC T&C's:
If for any reason a flight reward is not taken up, inside 7 days of departure, no miles will be refunded and no fee will be charged. No changes can be made within 14 days of travel.


Regards

PostPosted: 07 Jan 2006, 12:18
by JAT74L
Yes, indeed you do lose 100% of your miles within the 7 day deadline but what the nice lady at FC did for me was cancel my trip but leave the ticket open for 12 months from the day of booking so, I still have my UC return to use at a later date.

Phew!

John