V-Flyer

What with all the hassle everyone has been having with MBNA crediting FC miles correctly it now seems they're screwing up their paper statements [n] Mine arrived today, as did other half's. His clearly shows Flying Club Miles Earned £xxxx at the foot of the statement (just above the New balance this statement line.

Mine makes no mention of Flying Club Miles Earned - the line is missing [:?]

On checking our FC accounts he's had his miles credited, I haven't [:(!]

Now on hold with MBNA, have been for 17 mins so far!

Does your online statement also make no mention of miles?

Is there anything MBNA do well?

At least they have an 0800 number, most credit card companies make you pay to call them to fix their mistakes.

Originally posted by sailor99
Is there anything MBNA do well?

Err:
'Direct mailings'
Tryign to cross/up-sell insurance and other products
Calling at silly hours of the day to tell you of the above
Ability to ignore the word no

Originally posted by locutus
Does your online statement also make no mention of miles?

No none of my on-line statements have ever made mention of miles, until now there's been no problem with miles being credited!