V-Flyer

I tried calling the MBNA customer services today (8-Apr-07) to query why my card got rejected recently only to find it was closed for Easter! This is despite what is printed on the statements "Customer Satisfaction Help, open 24 hours a day, 7 days a week, 365 days a year"

I even found the same message if I went through the lost and stolen card option - nice to know!

Suddenly £115 fee looks even more of a rip off - have written a letter!

My cards been refused all weekend so far. No obvious reason and well within my credit limit.... not happy!

I know this doesn't really help either of you but I've just used my white card at Morrison's this morning with no problem whatsoever.

Jonathan