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hilton gold
Posted:
19 Sep 2009, 08:07by alexb
if you book 2 rooms do you get both rooms upgraded to lounge access or
only one
Posted:
19 Sep 2009, 09:05by Nottingham Nick
Think it will be at the discretion of the hotel - as room upgrades always seem to be.
Didn't think you got lounge access with Hilton Gold?
Nick
Posted:
19 Sep 2009, 10:38by gingerflyer
you only get lounge access if you get upgraded to an executive room (with Diamond, it is automatic even if you don't get an executive room). I have had three rooms booked in the past, and had all of them upgraded!
Posted:
19 Sep 2009, 14:48by Decker
Hmm checked into the Hilton York last night as a Diamond. No special room and the Golds all got wine and fruit and I got water. Had to mention this to front desk to have it rectified. Front board mentions 'Executive Rooms' but Front Desk assure me ALL rooms are the same...
Posted:
19 Sep 2009, 14:51by Pete
Sounds like the usual bollocks you get when programme perks aren't forthcoming. I normally take a peek at the floorplan on the back of the door in the room to work out if all the rooms are exactly the same - obviously not foolproof as different floors can have different layouts, and the fixtures for an 'executive' room may change, but the dimensions might be the same - but you can at least quickly tell whether you're being told porkies or not.
quote:Originally posted by Decker
Hmm checked into the Hilton York last night as a Diamond. No special room and the Golds all got wine and fruit and I got water. Had to mention this to front desk to have it rectified. Front board mentions 'Executive Rooms' but Front Desk assure me ALL rooms are the same...