AA Sued for $5M After Refusing $25 Lost Bag Refund

The laws gone mad?
There is obviously more to this than the article states as one of the comment poster says she did get her bags ... jst the next day.
The CNN report which states she gor her bags the next day and didn't even fly AA for part of her journey.
(edited to add the CNN url)
There is obviously more to this than the article states as one of the comment poster says she did get her bags ... jst the next day.
The CNN report which states she gor her bags the next day and didn't even fly AA for part of her journey.
(edited to add the CNN url)