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Hilton gold renewal

PostPosted: 11 Apr 2012, 10:08
by northernhenry
On back of Amex plat, Hilton gold has been rolled for last couple of years, however now appear to of dropped to blue :O
Is it worth making any noises, are Hilton amenable to extensions....?

Re: Hilton gold renewal

PostPosted: 11 Apr 2012, 10:16
by Daffodil
Hi
When this happened to my husband he rang Hilton and explained that he was entitled to the higher card through Amex. They confirmed this was the case and issued the new card.
Regards Daffodil.

Re: Hilton gold renewal

PostPosted: 11 Apr 2012, 10:19
by northernhenry
I've emailed them, however thought initial offer was only for 1st year, with Hilton rolling or in some cases for lucky few UG to diamond.....
Await response.......

Re: Hilton gold renewal

PostPosted: 11 Apr 2012, 10:41
by Neil
AmEx Plat gives you one year of HH Au free and then it is up to you to keep it through the correct amount of stays etc.

I know some people have had continued Au, but maybe they have finally realised their mistake.

Re: Hilton gold renewal

PostPosted: 11 Apr 2012, 12:53
by Daffodil
If you check Amex web site for the platium card benefits it states :-
Enjoy complimentary elite tier membership including Hilton HHonors Gold VIP, Starwood Gold Preferred Guest, Hertz #1 Club Gold, and Avis Preferred.

There is no mention of a one year limit. It might be better to give Amex a call and have them clarify the benefits.

Re: Hilton gold renewal

PostPosted: 11 Apr 2012, 13:05
by Neil
It is only year HH Au, just read the pack you got with your plat card, it is detailed in there.

Re: Hilton gold renewal

PostPosted: 11 Apr 2012, 13:46
by Daffodil
We are HH Diamond through Amex Cent for many years, and have on more than one occasion been sent a blue card in error. A quick call to Hilton and the correct cards were issued.

Re: Hilton gold renewal

PostPosted: 11 Apr 2012, 22:17
by MrT
I had the Amex plat and they upgraded my HH to gold for the year...has just been dropped back to silver. Almost there in earning it back with my HH Visa card...

Re: Hilton gold renewal

PostPosted: 12 Apr 2012, 09:02
by pjh
:? Does nobody round here apart from me actually earn HHonors status from something as old fashioned as staying in the hotels? :)

Re: Hilton gold renewal

PostPosted: 12 Apr 2012, 09:32
by honey lamb
pjh wrote::? Does nobody round here apart from me actually earn HHonors status from something as old fashioned as staying in the hotels? :)

I do as no other options are available to me

Re: Hilton gold renewal

PostPosted: 12 Apr 2012, 09:34
by Neil
pjh wrote::? Does nobody round here apart from me actually earn HHonors status from something as old fashioned as staying in the hotels? :)


Earn status, what is the crazy idea you are talking about ?| :D

Re: Hilton gold renewal

PostPosted: 12 Apr 2012, 09:51
by Daffodil
Does nobody round here apart from me actually earn HHonors status from something as old fashioned as staying in the hotels?

In the last 10 months we have stayed at Hiltons in Dalaman, Moscow, Rome, Abu Dhabi and Ras AL Khaimah. In Ras Al Khaimah for being loyal to Hilton we were upgraded to The Royal suite and had only booked the basic room in the "Any Where Any Weekend" promotion for the bargin price of £80 per night.
It was pure luxury and made our holiday special.

Re: Hilton gold renewal

PostPosted: 12 Apr 2012, 13:42
by pjh
Daffodil wrote:we were upgraded to The Royal suite and had only booked the basic room in the "Any Where Any Weekend" promotion for the bargin price of £80 per night.
It was pure luxury and made our holiday special.


Puts my upgrades at the Hilton Euston into perspective :D

Neil wrote:[Earn status, what is the crazy idea you are talking about ?| :D


I know, I'm sorry... :#

Only another 21 stays to retain Diamond....

Re: Hilton gold renewal

PostPosted: 12 Apr 2012, 14:43
by Nottingham Nick
pjh wrote::? Does nobody round here apart from me actually earn HHonors status from something as old fashioned as staying in the hotels? :)


LOL - I know what you mean. I have pseudo elite status thanks to Amex with SPG & Hilton but I treasure my earned Marriott status far more, and believe I receive far more benefits from it.

Surely the hotels / airlines know their real loyal customers and make sure that the real perks go their way, or am I just wishful thinking?

I know there will be tales of pseudo elites getting op ups and the like, as well as tales of earned elites getting nothing, but overall I would like to think the brands know who actually pads the execs bonuses by giving them frequent custom. 8D

Nick

Re: Hilton gold renewal

PostPosted: 12 Apr 2012, 15:17
by northernhenry
Nottingham Nick wrote:
pjh wrote::? Does nobody round here apart from me actually earn HHonors status from something as old fashioned as staying in the hotels? :)

Surely the hotels / airlines know their real loyal customers and make sure that the real perks go their way, or am I just wishful thinking...
Nick


I think the later....they can all be bought by some means....
Centurion VS Gold etc
Hertz Gold, available as much as the common cold...(in uk anyway)
Lifetime SPG Gold on back of ownership somewhere.
Look at the miles better benefits offered by a US plat card....

They (the suppliers) will get incentives for offering these benefits and is a potential route into new customers by dangling a carrot....
Some one could stay for weeks in an expensive Hilton in London and be in no better position to a first timer with a shiny card.....

Re: Hilton gold renewal

PostPosted: 12 Apr 2012, 15:31
by Neil
Nottingham Nick wrote:Surely the hotels / airlines know their real loyal customers and make sure that the real perks go their way, or am I just wishful thinking?

I know there will be tales of pseudo elites getting op ups and the like, as well as tales of earned elites getting nothing, but overall I would like to think the brands know who actually pads the execs bonuses by giving them frequent custom. 8D

Nick


Certainly in my experiences that is not the case, Nick. I constantly receive all the suggested benefits and quite often more from elite status whether earned or gained by another means.

Re: Hilton gold renewal

PostPosted: 12 Apr 2012, 21:28
by pjh
Neil wrote:Certainly in my experiences that is not the case, Nick. I constantly receive all the suggested benefits and quite often more from elite status whether earned or gained by another means.


From that perspective the simulated hospitality is efficient, though I do find the Hilton property to property variation in status offering a bit maddening.

I find the difference is when you stay somewhere on a regular basis; then you tend to get your preferred room etc.

Paul

Re: Hilton gold renewal

PostPosted: 12 Apr 2012, 21:47
by MrT
pjh wrote::? Does nobody round here apart from me actually earn HHonors status from something as old fashioned as staying in the hotels? :)


Ironically, I'm almost there in terms of stay numbers as well... but it's so much better enjoying the gold benefits whilst on the road of earning the status...!