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easyJet continues its evolution

Posted:
18 Nov 2014, 11:36
by Sealink
The more things change the more they stay the same....
easyJet have been trialling a frequent flyer scheme amongst 15,000 regular flyers of the airline.
Frequent FlyerReminds me of the final scene in Animal Farm, when the animals can't tell the difference between the pigs and the humans...
Re: easyJet continues its evolution

Posted:
18 Nov 2014, 11:44
by Silver Fox
Join United, when everyone's elite, no-one's elite.
Re: easyJet continues its evolution

Posted:
18 Nov 2014, 11:51
by Treelo
FWIW, I have used easyjet for the past 4 or 5 years for flights to Germany 2 or 3 times a year and have never had a bad experience. Going again at Christmas so I suppose the phrase
'never had a bad experience' is now in jeopardy.

Re: easyJet continues its evolution

Posted:
18 Nov 2014, 13:35
by pjh
Silver Fox wrote:Join United, when everyone's elite, no-one's elite.
But you have a card, which is what matters.
When I was doing a weekly commute up to Edinburgh Speedy Boarding was capped at 20% of the seats. Then that seemed to creep up, and once they introduced their annual card with automatic Speedy Boarding benefits some Monday mornings it could be nearly 100% of the flight in the Speedy Boarding queue.
I did used to enjoy this scenario. Mr / Ms Important arrives, with multiple Gold cards attached to their luggage, often barking into the phone at some hapless PA receiving a roasting for having dared to book them on an LCC from Stansted. On arrival they would park themselves at the head of the queue, and when it was pointed out to them that there were many in the queue would respond "I'm Speedy Boarding!". This would then provoke a Spartacus like chorus of "I'm Speedy Boarding", "I'm Speedy Boarding" from down the queue with the result that Mr / Ms Important would stride to the back dialing their PA to give them another roasting....
Re: easyJet continues its evolution

Posted:
18 Nov 2014, 16:37
by Sealink
Treelo wrote:FWIW, I have used easyjet for the past 4 or 5 years for flights to Germany 2 or 3 times a year and have never had a bad experience. Going again at Christmas so I suppose the phrase 'never had a bad experience' is now in jeopardy. 
I love easyJet now. About three years ago something changed in that airline's corporate mentality, and they are a pleasure to fly with.
In less than two weeks I get to test another lo-co who have had a 'road to Damascus' conversion when it comes to customer service. I can hardly wait.
Re: easyJet continues its evolution

Posted:
18 Nov 2014, 17:22
by Blacky1
pjh wrote:Silver Fox wrote:Join United, when everyone's elite, no-one's elite.
But you have a card, which is what matters.
When I was doing a weekly commute up to Edinburgh Speedy Boarding was capped at 20% of the seats. Then that seemed to creep up, and once they introduced their annual card with automatic Speedy Boarding benefits some Monday mornings it could be nearly 100% of the flight in the Speedy Boarding queue.
I did used to enjoy this scenario. Mr / Ms Important arrives, with multiple Gold cards attached to their luggage, often barking into the phone at some hapless PA receiving a roasting for having dared to book them on an LCC from Stansted. On arrival they would park themselves at the head of the queue, and when it was pointed out to them that there were many in the queue would respond "I'm Speedy Boarding!". This would then provoke a Spartacus like chorus of "I'm Speedy Boarding", "I'm Speedy Boarding" from down the queue with the result that Mr / Ms Important would stride to the back dialing their PA to give them another roasting....
Lol I can picture it now
Re: easyJet continues its evolution

Posted:
18 Nov 2014, 21:48
by ColOrd
*Scribbles above Sketch down for next series of Come Fly With Me*
Only flew with EasyJet once, and I have to say that booking, checking in and then travelling was an absolute pleasure. I was travelling from Barcelona to Lyon, and the crew were French, but had impeccable customer service skills. The Buy on Board food prices seemed expensive for what they were, but I work in the railway industry so we can hardly talk there!!
The only thing that lacked in the whole experience was two factors: poor leg room, I am 6'6 and the crappy terminals at both ends of the route!
Re: easyJet continues its evolution

Posted:
18 Nov 2014, 22:08
by Blacky1
ColOrd wrote:*Scribbles above Sketch down for next series of Come Fly With Me*
Only flew with EasyJet once, and I have to say that booking, checking in and then travelling was an absolute pleasure. I was travelling from Barcelona to Lyon, and the crew were French, but had impeccable customer service skills. The Buy on Board food prices seemed expensive for what they were, but I work in the railway industry so we can hardly talk there!!
The only thing that lacked in the whole experience was two factors: poor leg room, I am 6'6 and the crappy terminals at both ends of the route!
The legroom seems to have got better with the newer planes and thinner seats IMO
I had a new one outbound and an old one inbound in the summer to and from cyprus and really noticed the difference
Re: easyJet continues its evolution

Posted:
19 Nov 2014, 02:31
by Bretty
If you want crappy terminals ColOrd, fly Ryanair, my German friends in Bremen, where you can only fly direct from UK with Ryanair, refer to it as wooden class. They do nothing to spruce up their terminal, it is just like a hangar and all the pipes and conduits are visible, and it's often cold!
Easyjet sure have upped their game in recent years.
Re: easyJet continues its evolution

Posted:
19 Nov 2014, 09:30
by pjh
Bretty wrote:it is just like a hangar and all the pipes and conduits are visible, and it's often cold!
Isn't that just post modern architecture?
Re: easyJet continues its evolution

Posted:
19 Nov 2014, 10:46
by whiterose
Good comments about easyJet are very welcome thanks. We want to visit friends in the Dordogne next spring/summer and easyJet to Bergerac is the likely choice but I was a bit concerned till I read all this. OTOH we survived United Airlines last month: after that desperately basic experience anything else can only be better. I hope!
Re: easyJet continues its evolution

Posted:
19 Nov 2014, 11:05
by Sealink
whiterose wrote:Good comments about easyJet are very welcome thanks. We want to visit friends in the Dordogne next spring/summer and easyJet to Bergerac is the likely choice but I was a bit concerned till I read all this. OTOH we survived United Airlines last month: after that desperately basic experience anything else can only be better. I hope!
You'll be fine with easyJet, they're really good.
Re: easyJet continues its evolution

Posted:
19 Nov 2014, 11:07
by pjh
Sealink wrote:
You'll be fine with easyJet, they're really good.
+1 I flew with them twice a week for 3 years and rarely had any issues.
Re: easyJet continues its evolution

Posted:
20 Nov 2014, 00:30
by GasMonkey98
ColOrd wrote:*Scribbles above Sketch down for next series of Come Fly With Me*
Only flew with EasyJet once, and I have to say that booking, checking in and then travelling was an absolute pleasure. I was travelling from Barcelona to Lyon, and the crew were French, but had impeccable customer service skills. The Buy on Board food prices seemed expensive for what they were, but I work in the railway industry so we can hardly talk there!!
The only thing that lacked in the whole experience was two factors: poor leg room, I am 6'6 and the crappy terminals at both ends of the route!
I'm 6'5 and just about fit comfortably, the extra inch on the seat pitch helps a lot compared to TOM or Ryanair
Re: easyJet continues its evolution

Posted:
26 Nov 2014, 13:25
by Maximus
I have flown with easyJet just the once, several years ago, Liverpool to Amsterdam. Was the most unpleasant flight I have ever taken. I swear I still have floaters in my visual field after being half-blinded by the vivid orange everywhere you looked
The queues I saw at LGW for the easyJet flights this summer were v-e-r-y long (BA had no queue).
But at least they are not Ryanair

Re: easyJet continues its evolution

Posted:
26 Nov 2014, 22:29
by Bretty
Maximus wrote:I have flown with easyJet just the once, several years ago, Liverpool to Amsterdam. Was the most unpleasant flight I have ever taken. I swear I still have floaters in my visual field after being half-blinded by the vivid orange everywhere you looked
The queues I saw at LGW for the easyJet flights this summer were v-e-r-y long (BA had no queue).
But at least they are not Ryanair 
I know what you're talking about Maximus, from experience, but they have changed in recent years and are a lot smarter with better service.
Re: easyJet continues its evolution

Posted:
26 Nov 2014, 23:46
by honey lamb
Bretty wrote:Maximus wrote:I have flown with easyJet just the once, several years ago, Liverpool to Amsterdam. Was the most unpleasant flight I have ever taken. I swear I still have floaters in my visual field after being half-blinded by the vivid orange everywhere you looked
The queues I saw at LGW for the easyJet flights this summer were v-e-r-y long (BA had no queue).
But at least they are not Ryanair 
I know what you're talking about Maximus, from experience, but they have changed in recent years and are a lot smarter with better service.
As have Ryanair
Re: easyJet continues its evolution

Posted:
27 Nov 2014, 09:16
by pjh
honey lamb wrote:Bretty wrote:I know what you're talking about Maximus, from experience, but they have changed in recent years and are a lot smarter with better service.
As have Ryanair
All being well I'll be sampling Ryanair's offering for the first time in many a year in a couple of weeks. TR will follow.
Re: easyJet continues its evolution

Posted:
27 Nov 2014, 15:09
by Sealink
Me, tomorrow morning!
Re: easyJet continues its evolution

Posted:
27 Nov 2014, 15:36
by pjh
Sealink wrote:Me, tomorrow morning!
Warsaw?
Re: easyJet continues its evolution

Posted:
27 Nov 2014, 15:53
by clarkeysntfc
I see very little to differentiate BA and EZY now.
The food on BA euro traveller is abysmal most of the time, BA charge bag fees, seat fees and their leg room is now about the same as EZY now they've added more seats to the airbus fleet.
Re: easyJet continues its evolution

Posted:
27 Nov 2014, 21:05
by gumshoe
^ +1.
And EZY recognise that people outside London want to fly to Europe too!