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VS076 MCO-MAN 9 APR 10 (Upper Class)

PostPosted: 06 May 2010, 17:20
by Danny358
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Well it was time to come home after nearly 3 weeks in the sun. We arrived at MCO around three hours prior to the flight as we wanted to eat at McCoys in the Hyatt. The check in was really busy, they had 4 flights going out 2 to MAN and 2 to LGW. The Upper line was empty so we walked up and as usual the service from the MCO ground staff was superb, we were checked in and given our lounge invites ect and way we went in less than 5mins.
Security appeared to be pretty quiet so we made our way to the Hyatt for our last lunch before going home, the food in this place is fantastic, not huge portions but the quality is great. Following our meal we headed down to security, we had about 1 hour before we were boarding, but the lines were huge, we were told about a 45 minute wait. We started to worry a little that we may not make our flight. As we were in line the check in agent who checked us in came past and asked why we had not gone throught yet, we explained and he told us to come with him, he guided us to the staff security and informed TSA that we were his Upper Class passengers, Nice touch i thought. We were through within 10 minutes, much to the disgust of our fellow travellers. We arrived in the Delta lounge and it was very busy, you couldnt even get a seat, we ahd a quick drink, then the same check in agent came to collect us and escort us on to the plane. We boarded Hot Lips and was greeted by the friendliest crew I have ever come across, they were excellent from the FSM who greeted everyone by name and really seemed interested in her job to our CC who was fantastic.The crew and the FSM were visible throughout the flight and nothing was too much trouble, they made you feel like premium passengers. Drinks were served following departure and meal orders were taken. I had the Pork which was ok but a little dry, my wife had the veggie option which she enjoyed. were were offered cheese and biscuits at the bar whilst they made up our beds,washed down with a nice glass of port. Had about 4 hours sleep then was awoken for breakfast. We landed on time and was off the plane first, bags were there with the crews. It was a far different flight from our outbound, that was simply down to an attentive and freindly crew, it really does make all the difference.

Danny

Re: VS076 MCO-MAN 9 APR 10 (Upper Class)

PostPosted: 06 May 2010, 17:38
by Bill S
Thanks for the TR.
We'll be following you in about 10 days time.

Hopefully we also will get a crew that we can compliment.
A good FSM does make a difference.
Lately the MCO ground staff do tend to show up those at the MAN end.

Re: VS076 MCO-MAN 9 APR 10 (Upper Class)

PostPosted: 06 May 2010, 20:24
by stevebrass
yes, the MCO ground crew are excellent.

Re: VS076 MCO-MAN 9 APR 10 (Upper Class)

PostPosted: 06 May 2010, 23:03
by DarkAuror
Thank you for the great TR.