VS005 LHR-MIA 12 SEP 13 (Upper Class)

This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Had been lucky enough to bag two G's on the out bound. Not quite so lucky on inbound but TR to follow.
Wanting to use dtci, car was left at hotel and car booked for 6:45. Car was a few mins early, got to dtci around 7 so loads of time to experience clubhouse. Check in was flawless. Big smile, efficient and wished a good trip. A quick stop a duty free for the wife and we were soon in the clubhouse. Treatments booked, a massage for me, and a hair treatment for mrs s. went over for a clubhouse breakfast, no black pudding but otherwise delicious. Retired over to the swivel chairs overlooking the apron. Again service was flawless. Drink wasn't empty. This was the second time we've been to the clubhouse and its something very special.
Flight was called at 10:50 or so. Went just after 1st call, we were probably a bit too eager but after all it was our first uc trip.
So being our first uc experience I have no frame of reference to the uc suite new or old, being the a330 we had the new. I know this hasn't been particularly well received but I can only take it for what it was, my first time, and being the twice a year leisure traveller my expectations may be different to the business traveller.
So first impressions, wow. Looks great. Settled into 2d, seat felt roomy but I can see where some of the niggles have come from. The aisles are just stupid, clearly more seats that should have been put in, have been, that to be honest though was my only niggle Cc came over to introduce herself , explained how the seat worked and said if we needed anything to just ask. No name check on boarding but name was use throughout the flight, drink was offered and champagne gladly accepted. Light load on flight today 195 including crew. Flight time advised on 9 hours 20 mins.
On the menu today,
Starter
Dill & caper-infused potted salmon
Organic leek & potato soup
Mains
Herb-crumbed fillet of beef
Free-range chicken breast
Hot-smoked Scottish salmon
Fennel risotto
Dessert
Cherry sponge pudding
Rich chocolate marquise
Cheese & port
I had the salmon and then the beef, both were delicious, mrs had soup and beef, she said the soup was good, but the beef was slightly pink for her, she likes her beef like old boots!

Settled in to watch a film, identity thief, was ok. Went to the bar for a drink or two. Loved the bar, had a brief chat to the crew about various things, miami, flight loads etc. I must say that an observation is that both the clubhouse and cabin had a noticeable number of our american friends in, clearly delta is having an impact.
Took the opportunity to have a burger then before long afternoon tea was severed. Had sandwiches and a scone, not cake stands in sight!
Then it was time for descent, pretty quickly we were on the ground and the 'joy' of miami airport followed. Having been lucky enough to travel to the states a few times I'm all too aware of immigration, today wasn't too bad. Just over an hour. Immigration officer was typical no personality type chap, and that was it really, off to car hire centre to begin our trip!

In conclusion an absolutely superb flight from start to finish, flawless service and in my opinion a great product. Would not hesitate to travel on the 330 again. Whether I can afford uc is a different story, not looking forward to the econ flight home.
Nick