VS071 GLA-MCO 12 JUL 14 (Economy)

This is a Trip Report from the Economy cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
8 hrs 7mins. 100+ pax light. Bubble shut for weight and balance. 326 pax 17 crew.
First impressions of refit economy very good. Appears to be greater pitch than a330 2 class prem ec.
Scheduled 10.05.
Taxi east end westerly take off. Route over Iceland Greenland then down eastern seaboard.
Drinks service prompt, meal choice better than previously experienced. Pud good and coffee actually not bad
CC more than happy to help ref small kids.
Vera excellent.
Duty free swift.
Sandwich service tasty. Vera on door to door helps keep kids amused.
Land 1.18pm local. Quick taxi onto clear stand;only flight in arrivals, so thought quick out.
WRONG. 75 mins to get thru passports. 2 desks open on non fast track. 1 desk open fast track. 2 spec services. FT is for any pax 4 or less in party, all with esta, who have been in usa since 2008. But FT actually slows whole system down.
Thomas Cook ex Man came in after us then VS ex LGW and MAN at same time. Folk at back of MAN will have been standing 3 hrs. Terrible.
Bags collected then handed over. BIG mistake. Apparently they go on a truck. Truck does not leave until completely full. Massive passport delays mean slow truck. Ground transport halt due to lightening does not help but 40 mins standing to get bags.
Overall flight better than I expected. Still nonsense about weight and balance reason for bubble shut.
US immigration is beyond a joke though.