This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Then onto boarding - lines were chaotic but we were boarded very quickly although I was randomly chosen for the additional security search.
This was one of the A330-200 planes. We had booked 3E and 3F known as the Love Suite. I liked the seat. It had a good recline on it and the TV screen was an excellent size. I did use the TV a couple of times / it was far enough away and is fixed so you needed the pointer. I found the pointer Difficult to use and seemed a bit old fashioned. Gave up in the end.
We had pre ordered the main meal and that came as ordered. It was all nicely presented and was tasty but I found the menu just a tad under whelming. Maybe I like basic but What is wrong with one meal having a good old standard roast or mashed potato.
The cabin crew were very good and very attentive.
I liked the face that the seat went to a bed at the flick of a switch and you don’t have to flip it over. All the seats faced forward. It’s a bit tight getting in and out but if you are on this configuration in future I think it works well. Although would prefer the Love suite if you are in a couple or by the window if alone.
The toilets were the sane as economy with nicer toiletries.
All in all I slept for 3 hours on a plane. Never been known before so on that basis alone it was worth upgrading.
Upper class on Virgin at the right price is a great product and despite my minor niggles would go it again in a heartbeat.
Will be coming back on a 747 so am looking forward to comparing the seats and a different configuration.