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Reward flights only available to US customers?

PostPosted: 27 Apr 2023, 14:46
by inkiboo
Friend is having an issue booking reward flights from MCO-LHR. There are 9+ seat available but she is being told on the phone that those flights are only bookable by US customers.

Has anyone heard this before?

Re: Reward flights only available to US customers?

PostPosted: 27 Apr 2023, 15:03
by CommanderB
I've never heard of that being a thing...

Re: Reward flights only available to US customers?

PostPosted: 27 Apr 2023, 15:36
by inkiboo
No special rules about being reserved for flights that originate in the states?

Like you, I’ve never heard anything like it.

Re: Reward flights only available to US customers?

PostPosted: 29 Apr 2023, 02:22
by alexr
As an SFO-based customer, if they're reserving reward seats for US-based passengers, that's brand new.

The curse of being here is that UK pax want to redeem here on holiday and for half of the year the Revivals lounge is closed when we arrive.