#14965 by Neil
08 Sep 2006, 09:13
Not sure if it is just me but it is taking ages to load up the site and then again ages to get into each forum (took forever to get in PM's also). When in the forum it does seem a bit quicker.

Has anyone got the same problem or is it just me?

Neil:)
#137977 by preiffer
08 Sep 2006, 10:00
I noticed that too - not sure if the server was offline, or just dropped off of DNS... [?]
#137979 by HighFlyer
08 Sep 2006, 14:11
Oooh - all back up? I thought it was our poxy proxy here in the office but obviously not.

Thanks,
Sarah
#137981 by preiffer
08 Sep 2006, 14:14
Nope - it's been down all morning.

Wow.
#137982 by Neil
08 Sep 2006, 14:39
Dare I say its working now?
#137983 by Stevieboy
08 Sep 2006, 14:42
Nope it's still not right. Been hit and miss for last 20 minutes
#137988 by Neil
08 Sep 2006, 14:54
Originally posted by Stevieboy
Nope it's still not right. Been hit and miss for last 20 minutes


Well its 100million% better than it was this morning before it went offline, and so far I have not had any problems since I have been on. I had to actually do some work this morning with it been offline[ii]
#137990 by radar
08 Sep 2006, 15:04
Hmm, I have been browsing around since about 13:45 without an issue, and was about to reply here that I was not having any problems. Hitting 'Reply to topic' served me up a 'Service Unavailable' page about 10 times in a row [:(]

Sounds like Pete really needs that server....

Pete - offer of help still open if I can in any way.
#137991 by Neil
08 Sep 2006, 15:08
Originally posted by radar
Hitting 'Reply to topic' served me up a 'Service Unavailable' page about 10 times in a row [:(]


I have also just had this problem, but this happens at some point most days whilst I am using the site, so I don't think that is specifically linked to the main problem today (although Im probably wrong).

Neil:)
#137992 by radar
08 Sep 2006, 15:10
Originally posted by Attitude23
Originally posted by radar
Hitting 'Reply to topic' served me up a 'Service Unavailable' page about 10 times in a row [:(]


I have also just had this problem, but this happens at some point most days whilst I am using the site, so I don't think that is specifically linked to the main problem today (although Im probably wrong).

Neil:)


No, not wrong - I agree, seem to be getting that most days recently, but not 10 times in a row [:#]
#137994 by Littlejohn
08 Sep 2006, 15:17
Well, I'm getting a truely excellent browsing experience right at the moment, so I am happy [y]
#137996 by Mavrick
08 Sep 2006, 15:23
I've been trying all morning and I just manage to get on. :D
#138020 by Pete
08 Sep 2006, 16:39
This morning's problem was related to the ISP somehow managing to screw up the file system on the server.

There is an ongoing issue (normally showing itself as Server Unavailable) which is related to the sheer volume of hits the server gets, and occassionally just runs out of resources to serve everyone. Personally I think that issue is more to do with the way the ISP has configured the server, but the solution is not simple, since getting data off the current ISP is very difficult.

But, we are working on a solution and will be fixing this ISP issue as soon as it's possible.

Pete
#138049 by radar
08 Sep 2006, 18:49
I take it you're managed hosting then, rather than colo? That always sux [:(]
#138088 by Pete
09 Sep 2006, 00:47
It came about because of how the site started (ie, from very humble beginnings). If I had known then how difficult it would be to migrate to a different server, I would have never had signed up with the ISP we're with. I'm certainly not short of options on server space (even got a dual-pentium web server in my own rack at the end of 18MB's worth of pipe).
#138141 by radar
09 Sep 2006, 20:25
Originally posted by pixuk
It came about because of how the site started (ie, from very humble beginnings). If I had known then how difficult it would be to migrate to a different server, I would have never had signed up with the ISP we're with. I'm certainly not short of options on server space (even got a dual-pentium web server in my own rack at the end of 18MB's worth of pipe).


The company I work for have about 22Gbps of bandwidth. We provide DDoS mitigation services and hardened DNS, and are located at TeleCity Harbour Exchange. If you're interested, I'll see how much we charge for space (I'll try and get a good one!).

If you get a new server in somewhere and up and running, switching over should be a cinch. Should only have a few minutes of downtime, though if you wanted to switch over with 100% sync of messages, I'm sure we would all accept a larger downtime for the long-term benefit of the service.

Regards,
#138186 by Pete
10 Sep 2006, 13:55
Well, be interested to see what sort of deal you could get. PM me when you find out.

As for migration, that would assume the current ISP had any way of easily getting off them. They don't even offer Enterprise Manager access to SQL, which makes exporting data tricky at best.
#138202 by radar
10 Sep 2006, 15:20
Originally posted by pixuk
Well, be interested to see what sort of deal you could get. PM me when you find out.

As for migration, that would assume the current ISP had any way of easily getting off them. They don't even offer Enterprise Manager access to SQL, which makes exporting data tricky at best.


No SQL access! Bummer. I'm a little out of date with SQL (last qualified with SQL 2000!), so can't offer much help there. I'm off to our office in Miami on Tuesday, so I'll ask about hosting for you. How much space do you need (in U's)?

According to the DNS records, you are on Schlund space. Is that with them direct, or with 1&1 or something? I have a major client with Schlund - he may be able to help get data out, or provide advice.

Regards,
#138211 by Pete
10 Sep 2006, 16:11
1&1 - I believe the physical location of the server is in Germany.
#138302 by radar
11 Sep 2006, 01:59
Originally posted by pixuk
1&1 - I believe the physical location of the server is in Germany.


Oohhh dear. I bet they whack you for overage too..... I've got some ideas - I'll comeback to you when I have more.

Regards,
#138347 by Pete
11 Sep 2006, 11:50
Originally posted by radar

Oohhh dear. I bet they whack you for overage too.....
Regards,


You bet they do.
#139060 by Mavrick
14 Sep 2006, 21:55
I've been trying to log on since 2PM, was the server down again ? :)
#139067 by Pete
14 Sep 2006, 22:22
Yes - looked like the server went offline. Of course, no explanation why from the ISP [V][:?]
Virgin Atlantic

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