#863562 by sunsational
29 Dec 2013, 15:04
Hi,

I am useless with computers, for the past 4 weeks, my laptop will not allow me to select dates on the Virgin website and some other sites. It will not forward to the next month or allow me to change dates. All other devices in the house are fine.
Laptop is a Toshiba Satellite C6700.

The page displays OK but will not let me look for flights.

Has anyone got any suggestions on how I can get round this. I have cleared cookies, history, etc. Still won't work

Any advice and help would be more than appreciated.

Karen
#863577 by ghtconc
29 Dec 2013, 21:03
I presume you mean Microsoft Internet Explorer? If so What Version?

Have you run an good Anti virus programme with the latest updates on your laptop?
#863591 by marshy11
29 Dec 2013, 22:48
Download another browser such as Chrome or Firefox. Does it do the same?

If so then do an full virus scan and malware check.
#863636 by sunsational
30 Dec 2013, 23:36
Hi,
It works on Chrome,
All updates done and all security stuff covered and checked.
How do I find out which Microsoft version I'm using? (told you I was useless)

Thanks,

Karen
#863637 by Slipperman
30 Dec 2013, 23:41
sunsational wrote:Hi,
It works on Chrome,
All updates done and all security stuff covered and checked.
How do I find out which Microsoft version I'm using? (told you I was useless)

Thanks,

Karen


If you click on 'help' or the cog symbol (dependent on version) and select 'about' internet explorer it should tell you.
#863775 by sunsational
03 Jan 2014, 12:16
Still wont work if I don't use Chrome, all my emails are through hotmail and msn. Would it be an MSN issue?
#863776 by Sealink
03 Jan 2014, 12:46
I've had issues with Chrome and have had to delete and reinstall at times.

I'm back with Safari. Also have issues with Firefox.
#863797 by Silver Fox
03 Jan 2014, 18:21
IE is rubbish of late, even more so than normal. I cannot access ebay from it all of a sudden, no clue what has changed and as it works on Chrome I shall use that until IE fixes itself. It is common for me to have to use FF, Chrome, IE, for different things. Chrome is the most reliable but as a browser I really do not like it.
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