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#934193 by sythe20
08 Apr 2017, 06:13
Hi All,

After booking our Orlando trip with Virgin Holidays, I noticed that on the invoice it said 'transfer to hotel' and back again, but no costs are listed next to anything on the invoice. We thought we had Disney Magical Express transfers as usual, but on investigation it turned out the 'included' transfers we'd actually been charged for, and we'd been booked on to a separate transfer bus!

We managed to get £12.50 each refunded, and i'm glad I queried it. Just thought i'd share as I know there are other V-Flyers who regularly do WDW. It seems i'm not the only one this has happened to either - very sneaky of VH!

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