Saw availability in UC on VS website so called to upgrade with miles for our ATL-LON 27/10 flight. Was advised that VH hadn't released the tickets yet so called them later as soon as they opened. They then advised it would take 24 hours...
Checked the website the following morning and availability was still showing. Called VH when the 24hrs was up as still no tickets issued. They said there was an issue with their system and he would call me back as soon as it was sorted.
Waited with baited breath and finally had a call to say tickets had been issued and I could give VS the call to upgrade our W fare tickets.
When I called VS the Gs were gone
So gutted I could cry
Checked the website the following morning and availability was still showing. Called VH when the 24hrs was up as still no tickets issued. They said there was an issue with their system and he would call me back as soon as it was sorted.
Waited with baited breath and finally had a call to say tickets had been issued and I could give VS the call to upgrade our W fare tickets.
When I called VS the Gs were gone
So gutted I could cry