We're flying out to Orlando from Manchester in October. I booked 5 x PE seats for us.
Unfortunately my adult son can't go now, due to a new job starting in early October with an extended training period.
I contacted VA about cancelling and what I could expect by way of a refund.yes. it's a non-refundable ticket, so I was looking for clarification.
The guy told me he'd do the form for me...tres kind! - and we went through it. 13 days later, no e-mails. I rang yesterday ( the 6th ) to be told to ring back Monday as there's no sign of anything having been done, hey ho
Could any kind soul give me an idea of what if anything I can expect / am entitled to etc. I ask since in my conversations with VA I've been told ' guesstimates' from around £102 to £212 as a refund of taxes???
I honestly don't have a clue..... and while I'm sure VA won't have me over I'd just like to know what the situation should be.
TIA
Unfortunately my adult son can't go now, due to a new job starting in early October with an extended training period.
I contacted VA about cancelling and what I could expect by way of a refund.yes. it's a non-refundable ticket, so I was looking for clarification.
The guy told me he'd do the form for me...tres kind! - and we went through it. 13 days later, no e-mails. I rang yesterday ( the 6th ) to be told to ring back Monday as there's no sign of anything having been done, hey ho
Could any kind soul give me an idea of what if anything I can expect / am entitled to etc. I ask since in my conversations with VA I've been told ' guesstimates' from around £102 to £212 as a refund of taxes???
I honestly don't have a clue..... and while I'm sure VA won't have me over I'd just like to know what the situation should be.
TIA