I've had cause to contact flying club recently regarding many approved shops away purchases not actually crediting to my FC account. I've now got the the point where I don't trust weather the 'miles balance' total actually reflects all the transactions listed. tricky!
Anyway, to help me reach a conclusion, I feel a recent redemption is making matters more cloudy. When should I expect a redemption to actually be deducted form my account? I know in the old days the redemption would be forward-dated to the actual journey date but the total balance would be updated immediately - is it the same in the new system? I can't actually find a line referring to the redemption transaction; is that normal, will it not appear until the day of the journey? or is my account breakdown just completely screwed?!
If anyone can shed any light on the situation I'd be most grateful!!
Many thanks.
N
Anyway, to help me reach a conclusion, I feel a recent redemption is making matters more cloudy. When should I expect a redemption to actually be deducted form my account? I know in the old days the redemption would be forward-dated to the actual journey date but the total balance would be updated immediately - is it the same in the new system? I can't actually find a line referring to the redemption transaction; is that normal, will it not appear until the day of the journey? or is my account breakdown just completely screwed?!
If anyone can shed any light on the situation I'd be most grateful!!
Many thanks.
N