This is a Trip Report from the Economy cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
A pretty much full flight, as we were boarding our little boy Jack noticed to his dismay that the man with the rucksacks, when we asked we were told must have run out! With Jack not impressed we settled into our seats 29 H, J and K and asked one of the cabin crew. To our surprise one of the crew always keeps a couple in his locker, just in case!!! With Jack happy we quickly settled into a smooth departure.
Loads of problems with the IFE, they had to reboot several times to get all the rows working and then there still seemed to be problems. Not all channels appeared to work properly and in our row my screen was the only one without annoying messages that kept popping up.
Food was fine for economy, although Jacks childrens meal did not appear and when we asked, very apologetic face said he would see what he could do. He came back with a mixture of a childs and adults meal. By the sounds of it we werent the only ones, the man behind us was really angry and told everyone it has happened to him on many occasions with Virgin. There was obviously a problem with the caterers, a senior cabin crew appeared apologised to the angry passenger, and he offered champagne to calm him down! Admitted someone messed up and took the wrap for the caterers.
Arrived on time and we spent the first night at the Hyatt and watched Ladybird go back to LGW from the comfort of the rooftop swimming pool. Had 3 great weeks in the Florida sun. Not one of the best flights with Virgin though, return flight to follow.