This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Found 5k miles in my account on return. But I'd rather have good service than miles.
Drive-thru checking was perfect.
Straight to Club House, and first thought was 'it photographs better than it looks'. Felt cramped, and there was no where to sit. Grrr...
The Operations woman had phoned the CH to see if they could push the haircut back and it was all planned, until I got there. And it wasn't.
Had to be polite but 'open', and was soon in the seat. Great cut, brilliant people and nice service - and the head massage rocked too.
Went to bar, waited 5 minutes to be served as the two barstaff were talking to other pax. Not really good enough.
Went to smoking area, met colleagues and worked. Ordered drinks, order not understood. And not delivered. Seems that the staff are a bit new.
Food arrived but with no napkins and no cutlery. Still no water as ordered 20 minutes previously...
Oh well. Teething problems. Met the CH duty manager. Very nice.
Bordered about 30 minutes before departure - which was easy.
New A343 suite. One word. Outstanding. Stunning. Exciting (ok, that's three words). Repaired me from pretty crap CH experience.
Flight flawless, great crew, good wines (Sauvignon is particularly rocking) and a nice time at the bar.
First time with GNF service, but was actually not as bad as I thought (although the food was - if you know what I mean - still felt 'premium')
Slept for about 2 minutes and then consumed 4 sausages as I'm trying to lay of the bread. Very nice. Lots of espresso.
Really good flight - and completed a Hereos form for one of the Seniors.
Didn't see the FSM once on the flight.
But this was a far cry from the inbound (to be noted!).
Would write more, but shattered. Have posted new pics. Going back the week after next.