This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
They called the flight at 10:10 and I was sat in 10k enjoying a drink by 10:30, took off the shoes, put on the ipod and watched the world go by - the IFB was very friendly and I opted for the hangover treatement (avoid the head) and then watched thre small kids, a nanny and mother take up the front rows - watching the horror on some of the passengers faces was worth the price of the ticket alone [8D]. The kids were great and seemed to enjoy the flight talking and playing with everyone.
We pushed back a little late but soon I was enjoying a G&T and ordered the leek and pot soup (good), chicken curry (great) & crumble with ice cream (excellent) washed down with a very nice italian white. The movies were ok - wanted to watch Kong but they don't have it. Went to the bar and enjoyed a few stellas before sleeping for four hours. I then had a pork pie (very good) and some more wine and watched peep show.
Before I knew it we had landed and I was out, through customs and in the car within tweny minutes. Great flight, great crew and would suggest the lounge in Heathrow is the best there is. [:D]