This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Boarding was fine, and we were happy with our seat choices (6A & K). Mr cat was little put out that not only was I asked about my boarding and stuff, but I also got asked to fill in a customer survey thingy - his face spoke volumes! I was hoping for some of the meal choices I've read about here, but it was all fairly standard stuff - though nice enough. (We'd have bangers and mash on the outward PE flight, nothing like that on return, maybe as it was an overnighter?)
Eager to try the bed thing, I was actually pretty disappointed with it - felt as if I was trying to sleep on concrete and I don't think I managed any sleep at all. But the sleep suit was much better! And the bed then wouldn't convert back to a seat with switch use - had to be manually handled - most odd.
Found the crew to all be very attentive and lovely to a person, though I'd like special thanks to go to one male member of crew - what a lovely guy - every time he leant forward, he lost either his name badge or his glasses!
{edited - preiffer : title format & crewmember name}